Lessons Learned Manager

Job Description

Job Description

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.

SierTeK Ltd. is seeking a Lessons Learned Manager to support an opportunity at Davis-Monthan AFB, AZ.

PLEASE APPLY DIRECTLY ON OUR WEBSITE AT SIERTEK.COM/CAREERS

POSITION OVERVIEW SECTION

The primary purpose of this position is to manage all aspects of capturing lesson learned for the program. Additionally, this position is responsible for managing non-military administrative matters for the Detachment.

Essential Job Functions

• Plan, manage, track, and execute all associated JELC or JTS tasks and lessons learned coordination tasks for RF-R or other Detachment One training events IAW the JELC or Joint Task Capability
• Perform any task as assigned by designated government supervisor related to the JELC process for RF-R or associated training events
• Responsible for the exercise assessment process and measures relevant to the "Adapt" phase of the PR Prepare-Plan-Execute-Adapt cycle IAW JP 5-0
• Responsible for integrating relevant, measurable, and responsive processes in a fully resourced effort to improve the performance of the training audience both during and after the exercise
• Responsible for coordinating with Det 1 managers to track unit-generated Desired Learning Objectives (DLOs) and overall exercise DLO completion status. Include relevant information in post-exercise products, as needed.
• Manage the exercise data collection and analysis team for RF-R working on the operational assessment of PR capabilities using SME-generated Measures of Performance (MOP) and Measures of Effectiveness (MOE)
• Coordinate and develop the Exercise After-Action Report (AAR) and lead the Det 1 Hotwash. Assess which processes are working and provide "in-stride" improvement to ensure that performance goals for follow-on RF-R Exercises are met. Maintain documentation of key items for follow-up with Det 1 personnel leading up to the next applicable stage of the JELC process.
• Implement a standard data collection process to exercise controllers and participants for observation and reporting of relevant data from mission planning, execution, and debriefing. This is currently done using Survey Monkey e-surveys that cover all portions of the exercise for ops and intel participants. Create, brief, and distribute general purpose feedback forms (soft and hard copy) during each exercise.
• Analyze the data collection information and provide Det 1 staff with lessons learned that includes positive/negative patterns, and suggested areas for improvement. Determine scope, time, and format to present findings to Det 1 leadership and relevant staff members.
• Provide organizational training and mentorship to Det 1 staff. Facilitate/implement lessons learned in future planning conferences and exercises. Solicit, collect, and maintain internal positional lessons documentation to help maintain Detachment 1 continuity due to personnel changes.
• Work with Joint/Interagency Lessons Learned offices/databases (e.g., JLLIS, 561 JTS, etcetera) to share and collaborate best practices and ensure the dissemination of lessons learned applicable to the PR mission areas
• Assist with required background papers, briefs, presentations and reports
• Support the Commander with identifying and tracking critical tasks and managing the rescue exercise life cycle
• Lead capture efforts for all mission operations and the building of emerging future operational capacities among all dedicated Personnel Recovery personnel to incorporate back into JELC Stage 1

Additional:

• Coordinate and develop the Exercise Report Card summary for higher headquarters to include ACC A3/A3O7
• Forward copies of final products to the 57 WG Historian after they have been distributed up the chain of command. These include all final reports, report cards, mass inbriefs/outbriefs, planning conference briefings, and other desired products.
• Brief the importance of written Debrief Focus Points (DFPs) guided by TAC Mentors following each mission. Retain final copy versions, optionally include on Mass Outbrief slides if leadership chooses, and keep hard copies in the DFP binder for future exercise participant use.
• Ensure receipt of exercise ops supe report emails send out by leadership following each mission. Maintain these in a single summary document to combine with TAC Mentor-led DFPs to incorporate into the AARs and/or the exercise report cards.
• Prepare and download all survey data summaries in preferred format. Distribute feedback internally to Det 1 personnel as soon as feasible during each exercise for situational awareness and combine measurable scores to determine participant likes and dislikes following the exercise, for use in final reports as needed.
• Create, update, and post initial briefings for exercise IPCs, MPCs, FPCs, and execution Mass Inbriefs and Mass Outbriefs. Communicate briefing availability for the rest of the staff updates in a timely manner.
• Create, update, and distribute exercise Tri-fold documents for participants to all RF-R MPC and FPC events (even if virtual). Include Det 1 contact information, schedules, participating units, maps, and deadline reminders as required. Print hard copies for local conferences or pdf versions to email distribution and online exercise websites for participant unit access.
• Create, manage, and distribute exercise "Information Packs" for Det 1, all identified participating unit POCs, acting exercise First Sergeant(s), and selected front office staff for leadership (414 CTS admins and executive officer staff at a minimum). Ensure soft and hard copies of originals and update versions are posted to appropriate locations such as the digital and physical "Wall of Knowledge" typically used for this purpose.
• Update regular staff meetings per commander guidance/format on Teams and notify Det 1 personnel of upcoming dates, times, and locations. Run briefing slides if required and save a final version in the appropriate network drive for continuity.
• Assist in updates to Det 1 specific portions of 414 CTS phone rosters, leave & TDY trackers, etc. if not done by Det 1 CSS Lead or leadership. Initial access and permissions to these specific folders must be worked through 414 CTS at Nellis AFB.
• Collect, print, and hang update photos and identifying information to the Det 1 chain of command leadership wall. Air Force Wing Commanders and above can be located on the USAF official home page. Others may be solicited from 414 CTS front office staff or the DMAFB Public Affairs office.
• Prepare and collect hard or soft copy sign-in rosters as needed for all attendees to Det 1 planning conferences. Request full names, ranks, units, phone numbers, email addresses, MDS supported, and commander's information. Maintain final versions and forward a copy to ACC A3/A3O7 for funding and continuity use.

Qualifications

Minimum Position Requirements

• One year Executive Officer, Secretarial, or Information Management experience
• Information Management expertise with documented Microsoft Office certification or equivalent training
• USAF CPI certified Green Belt or equivalent with a minimum of five years documented experience preferred
• United States Army Combined Arms Center Lesson Learned Course graduate or equivalent U.S. Government course
• Documented experience as a Program/Project Manager or equivalent
• Strong interpersonal communications and data collection reporting skills and the ability to work on a multi-disciplinary level in coordinating requirements from other functional representatives
• Experienced in Air Force and/or Joint Large Force Exercises to include exercise planning and execution
• Experienced with USAF, Joint, and Interagency Personnel Recovery training events
• Self-directed and able to complete projects with limited supervision
• Ability to monitor and manage exercise execution
• Top Secret/SCI Security Clearance

SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.