Closing Supervising Team Lead

DHI Mortgage
Scottsdale, AZ

: D.R. Horton, Inc., the largest homebuilder in the U.S. , was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at for more information. D.R. Horton, Inc. is currently looking for a Closing Supervising Team Lead for their Financial Services Department. This position will support Closing Manager by monitoring pipeline for the Closing team.Responds to questions from the Closers and ensures policies and procedures are followed. Designated point of contact for the branches directly served. These duties will be in addition to closing mortgage loans as needed and providing a high level of customer service. Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Assists Closers with questions
  • Assists Closing Manager and Assistant Manager in identifying training needs
  • Monitors and trains team to maintain acceptable QC score
  • Assists with onboarding and training new employees as needed
  • Assists with test case reviews prior to releasing new employees to their own pipeline as needed
  • Closes employee loans as needed
  • Reviews and approves POA's as needed
  • Reviews and approves Trust Agreements as needed
  • Support Assistant Closing Manger to make sure loans fund in a timely manner
  • Back-up for Assistant Closing Manager when needed
  • Assigns files in an even and timely manner
  • Work with Assistant Closing Manager on pipeline management
  • Assists with outstanding Post-Closing and suspense issues as needed
  • Reconciles outstanding servicing needs
  • Conducts department self-audits as deemed necessary
  • Back-up for Closers (volume, unexpected absence, overflow, etc.)
  • Bond Specialist - training and assisting Closers on the nuances of each bond program
  • MCC Specialist - training, assisting, and ensure certificates are issued
  • Monitor weekly MCC Tracking report and act as the primary contact for Bond and MCC related issues
Supervisory Responsibilities Directly supervises two or more employees.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience. Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder. Come follow our newest Open Jobs on Twitter and like us on Facebook! Job : Closing Primary Location : Arizona-Scottsdale Organization : Mortgage Schedule : Full-time Job Posting : Mar 1, 2024, 3:36:12 PM

Posted 2026-03-24

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