Behavioral Program Director

The Behavioral Program Director leads the large-scale implementation, execution, and ongoing performance of state-supported behavioral health programs across long-term care facilities. This role is both strategic and hands-on , partnering closely with facility leadership, clinical teams, and internal stakeholders to ensure programs are adopted, workflows are followed, and high-quality care is delivered consistently.

The ideal candidate is a builder, problem-solver, and influencer —someone who can analyze trends, drive operational excellence, educate facility teams, and ensure strong outcomes across multiple sites. Experience working in or with Long Term Care and Skilled Nursing Facilities is a must-have. This position plays a critical role in maximizing reimbursement opportunities, ensuring program compliance, and demonstrating measurable patient outcomes through data oversight and sustained facility engagement.

Location:  Multi-site / Travel Required;  Based out of AZ, NV, WA or CO
Travel: Regular travel required
Employment Type: Full-time

• Lead facility-level implementation of state behavioral health programs, ensuring consistent adoption of required workflows and program expectations

• Conduct routine census, tier, and performance reviews to identify trends, address issues, and drive corrective action

• Coordinate and oversee behavioral and Gradual Dose Reduction (GDR) meetings across assigned facilities

• Prepare psychiatric and clinical teams for behavioral and GDR reviews by ensuring readiness, organization, and removal of participation barriers

• Perform recurring on-site visits to assess program health, provide hands-on support, and guide facility leadership and staff

• Ensure alignment between facility workflows and program protocols, including telehealth processes, scheduling, and documentation

• Lead rapid response efforts to resolve workflow interruptions, documentation issues, or escalations

• Communicate program updates, expectations, and changes clearly to facility teams, reinforcing adoption through coaching and follow-up

• Identify operational gaps and design scalable solutions such as tools, workflows, training materials, or checklists

• Provide ongoing education to strengthen facility understanding of program requirements and best practices

• Oversee program data accuracy and documentation to support reporting, reimbursement, and quality improvement

• Lead onboarding of new facilities into the program, setting teams up for long-term success

• Provide guidance and support to Behavior Coordinators to ensure consistency and performance across sites

• Collaborate with internal partners, clinical leadership, pharmacy teams, and facility stakeholders to align priorities and improve outcomes

Core Competencies

• Strong understanding of behavioral health programs, clinical workflows, and long-term care operations

• Ability to think strategically while driving consistent, detail-oriented execution

• Proven experience influencing facility leadership and leading change without direct supervisory authority

• Excellent problem-solving skills with a focus on sustainable solutions

• Strong communication, training, and relationship-building abilities

• Data-driven mindset with experience using metrics to guide decisions and demonstrate outcomes

• Comfort working in dynamic environments and across multiple facilities

• Proficiency with EHR systems, scheduling platforms, and digital communication tools

Qualifications

• Bachelor’s degree in a related field or equivalent experience

• 3–5+ years of experience in behavioral health, long-term care, healthcare operations, or program management

• Experience leading or supporting programs across multiple facilities, regions, or markets

• Experience working in or with Long Term Care and Skilled Nursing Facilities.

• Preferred experience with state behavioral health add-on programs

• Preferred background working with psychiatric providers, pharmacists, or interdisciplinary teams

• Willingness and ability to travel regularly

Supervisory Responsibility

This role is an individual contributor with no direct reports but provides leadership, direction, and support to Behavior Coordinators across multiple sites.

Why Join Behavioral Health Solutions

At BHS, we believe in investing in our people. You’ll join a collaborative, mission-driven team dedicated to improving mental healthcare in post-acute settings. We offer:

• Competitive compensation
• Comprehensive benefits
• Professional growth and leadership development opportunities
• A culture built on integrity, teamwork, and purpose