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Key Holder / Opening & Closing Lead

Mountain Mike's Pizza
Surprise, AZ

Job Description

Job Description

Benefits:

  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
Were looking for a dependable, motivated team member who is ready to take the next step into leadership.

This role is perfect for someone who enjoys being trusted with responsibility, keeping the team organized, and making sure every shift runs smoothly from start to finish. As a Key Holder / Shift Lead, youll help set the tone for the restaurant, whether youre opening the store, leading the lunch or dinner rush, or closing things down the right way at night.

Youll be one of the people the team looks to for direction. That means helping employees stay on task, making sure guests are taken care of, keeping the restaurant clean and stocked, handling basic cash and key-holder duties, and communicating with management when something needs attention.

Were not just looking for someone who can be in charge. Were looking for someone who leads by example: shows up on time, treats people with respect, stays calm when it gets busy, and takes pride in doing things correctly.

What Youll Do

As a Key Holder / Opening & Closing Lead, youll help with:

  • Opening and/or closing the restaurant
  • Leading the team during assigned shifts
  • Supporting cash handling and end-of-shift procedures
  • Making sure food quality, cleanliness, and guest service standards are met
  • Helping train and coach team members
  • Keeping the shift organized during busy periods
  • Communicating issues, needs, or concerns to management
  • Creating a positive, reliable work environment
Were Looking For Someone Who Is

  • Reliable and punctual
  • Comfortable taking responsibility
  • Positive and professional with guests and coworkers
  • Able to stay calm and organized during rushes
  • Willing to jump in wherever needed
  • A good communicator
  • Interested in growing with the business
Restaurant experience is helpful, but the biggest things were looking for are dependability, maturity, and leadership potential.

Posted 2026-06-25

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