Client Support Specialist - Payroll
Client Support Specialist – Payroll
$50k | Full-time | In-office (Cave Creek/ 101, North Phoenix)
- Engage with our clients via phone and web to identify and resolve client challenges
- Provide technical support with payroll processing procedures
- Manage integration of client payroll submissions to eBacon software
- First point of contact for all employer/employee related questions regarding payroll
- 2 years of payroll experience and a strong technical background
- Strong customer service, passion to deliver exceptional service
- Strong technical capacity, comfortable with diverse proprietary payroll software (PEO, ASO, or SaaS background a plus)
- Communication proficiency; solid verbal and written skills
- Exceptional time management skills
- SQL knowledge
- Certified payroll (Davis-Bacon and/or State Prevailing Payroll).
Who are we?
eBacon is a financial technology software company located in Phoenix, Arizona. We create a lot of innovative financial solutions for the business world, with a focus on certified payroll and fringe benefit management for the construction industry. Our development team is in-house, so we’re always creating cool, new things to get the job done. We have won awards for customers service and for being one of the top companies to work for in Arizona for several years and counting.
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