Customer Service Representative - Work From Home After Training

Now Hiring: Customer Service Representative (Remote After Training)

Are you a people-first professional with call center experience? Ready to make a meaningful impact while enjoying the flexibility of remote work? We’re looking for a Customer Service Representative to join a mission-driven team that supports individuals with transportation and accessibility needs.

Job Description:

As a Customer Service Representative, you’ll be the voice and heart of our service—helping individuals access essential transportation and disability-based programs. Your day will be a mix of:

• Answering inbound and outbound calls with empathy and professionalism
• Scheduling non-emergency transportation and paratransit services
• Verifying eligibility and documenting customer information
• Supporting administrative tasks like data entry, ID processing, and reception duties
• Maintaining HIPAA compliance and confidentiality
• Assisting with special projects and office coordination as needed

Main Position Details:

Start Date: 1/21

Pay: $16.00/hr

Location: Onsite in Downtown Phoenix, AZ for 2 weeks of training, then fully remote

Schedule: Must be open to be assigned an 8-hour shift Monday - Friday between 8:00am - 7:00pm

Duration: 3 Month Contract-to-hire

Qualifications:

• 1+ year of call center experience
• Strong communication and customer service skills
• Ability to multitask between calls and administrative duties
• Comfort with data entry, faxing, and tracking documentation
• A proactive, organized, and compassionate approach to helping others

#priorityeast

Job Type & Location

This is a Contract position based out of Phoenix, AZ.

This is a Contract to Hire position based out of Glendale, AZ.

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jan 22, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.