Remarketing Sales Manager
- Launch and scale Lucid’s direct-to-consumer Pre-Owned Vehicle Sales business across key markets.
- Lead end-to-end ownership of the pre-owned sales process — from customer acquisition to delivery — while ensuring a premium brand experience.
- Build and manage a high-performing sales team, including hiring, training, and performance development.
- Develop and implement strategies to drive key metrics including sales volume, customer conversion, advisor productivity, and more.
- Collaborate cross-functionally with Sales, Service, Delivery, Marketing, Finance, and Technology teams to create frictionless processes and integrated systems.
- Own the customer experience throughout the used car journey, including trade-in valuations, pricing transparency, and direct communication.
- Partner with data, product, and engineering teams to test and deploy innovative tools that support a frictionless and transparent buying process through pricing optimization, and digital retailing.
- Manage and resolve customer escalations while continually improving support channels and experience.
- Represent Lucid in the pre-owned marketplace, identifying growth opportunities and partnerships to expand inventory and reach.
- A builder at heart with a proven ability to scale new businesses or business units in an entrepreneurial or start-up environment.
- Experienced in used car operations, retail sales management, or digital automotive commerce.
- Customer-obsessed, data-driven, and relentlessly focused on operational excellence.
- Capable of navigating ambiguity and solving complex problems with creative, strategic thinking.
- A people leader who sets a high bar and empowers your team to meet it.
- Comfortable in a cross-functional environment where collaboration fuels results.
- 5+ years of experience in automotive sales, used car operations, or direct-to-consumer retail.
- 2+ years of experience in a leadership or management role with demonstrated success in driving performance.
- Exceptional communication, organizational, and analytical skills.
- Ability to travel domestically as needed.
- Passion for sustainability and the future of mobility.
- Experience launching or scaling a used car sales business, digital vehicle marketplace, or related program.
- Familiarity with CRM systems, inventory management tools, and data platforms.
- Prior experience working in a technology-forward or EV-focused company.
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