Customer Sales & Operations Representative
Job Description
Job Description
Location: Phoenix, AZ
Schedule: Monday–Friday, 6:00 AM – 4:00 PM
Compensation: Starting at $20+ per hour + bonus eligibility
ABOUT WINSTON WATER COOLER
Winston Water Cooler is a leading plumbing supply distributor serving contractors and trade professionals across the region. Our branch teams play a critical role in keeping jobs moving, and the front counter is where it all comes together.
We’re growing our Phoenix team and looking for someone who wants to build a career in sales and operations within the plumbing supply industry.
ABOUT THE ROLE
This role is a hands-on position that blends customer service, sales support, and warehouse coordination. You’ll work directly with contractors and customers, helping them get the materials they need while learning how the business operates from the ground up.
If you’re dependable, enjoy staying busy, and want an opportunity to grow into inside sales or account management, this is a strong entry point.
WHAT YOU’LL DO
Assist walk-in customers and contractors with orders and product needs
Enter orders accurately and efficiently in the system
Pull and stage will-call orders for customer pickup
Answer incoming calls and support customer inquiries
Provide pricing and availability information
Stock shelves and help maintain organized inventory
Keep the counter and work areas clean and professional
Work closely with warehouse and sales teams to support daily operations
WHAT WE’RE LOOKING FOR
Strong customer service and communication skills
Reliable attendance and strong work ethic
Ability to multitask in a fast-paced environment
Comfortable working both at a counter and in a warehouse setting
Basic computer skills (Epicor Eclipse experience is a plus)
Team-oriented mindset
Experience in plumbing, HVAC, construction supply, or distribution is a plus — but not required.
WHY WINSTON WATER COOLER
Starting at $20+/hour with bonus opportunity
Consistent Monday–Friday schedule
Hands-on training and exposure to the industry
Clear path to grow into inside sales or other roles
Team-oriented, stable work environment
If you’re looking for more than just a job and want to build real skills in a growing industry, we’d love to talk.
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