Senior Team Lead

Southwest Behavioral & Health Services Careers
Phoenix, AZ

Southwest Behavioral & Health Services is a large and growing non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area rural Maricopa County Gila Pinal Mohave Coconino and Yavapai Counties. We are a well-established voice in the community with more than 115 sites over one thousand employees and 40 years experience.

We are currently seeking a Sr. Team Lead to join our 29th Ave Residential Program!

The Sr. Team Lead is responsible intaking a lead role in the overall operation of assigned program. Works in conjunction with the Program Coordinator and Director towards growth of the program both on a clinical and administrative level. Provides direction organization and training to staff serves as a role model promotes positive communication skilled in SBH policy and procedure and able to field questions on common practice. Must have ability to market program and public relations skills. Must have strong skills and understanding of medication storage documentation and staff observation policies. Provides direct practice services to individuals and groups to include; assessment treatment planning life skills community integration activity planning pre-vocational training related documentation case management crisis intervention individual and/or group counseling services. Responsible for contributing to and creating a recovery based environment.

Responsibilities include:

  • Assists the PC to develop and implement a sound clinical program based on current contemporary treatment models individual and system needs and outcomes; uses a practical approach and refines clinical programming based on changing needs
  • Responsible to assist with supervising staff and coordinate all related clinical and administrative program functions 50% administrative and management function 50% Billable Direct Service provision
  • Assists in coordination of scheduling and staff work assignments on a daily basis
  • Responsible for to assist with Program Evaluation and produce/track proficient measurable outcomes
  • Oversees completion of monthly clinical and data validation audits in assigned sites and assists with monitoring quality outcomes in practice and in clinical documentation
  • Conducts periodic (weekly/monthly) audits of all program processes and requirements as to ensure the program is in compliance at all times
  • Acts as a lead staff; provides plans supervises and delivers direct care services for seriously mentally ill adults with Co-Occurring and Co-morbid Disorders in a residential or community setting; individual group or family format.
  • Performs and models responsible direct service provision including individual group life skills training behavior management and crisis intervention treatment.
  • Coordinates the intake process and completes initial assessments upon intake
  • Provides Clinical Assessment Service planning interventions coordination of care and leads responsible treatment practices in action
  • Assist in the training and development of staff skills and abilities work to create highly effective teams uses a trans-disciplinary approach as to produce an effective outcome
  • Effectively manages staff interactions the program systems and processes using a leadership approach
  • Advocates for client needs creating social justice for persons served reduces barriers promotes ideals of the Recovery Movement
  • Assist with managing the programs budget manpower utilization overtime and costs in general.

Requirements:

  • Minimum requirement consists of a 21-year age a related Associates degree and three years of full-time behavioral health experience.
  • Bachelors degree with an emphasis in Human Services Counseling and Psychology plus one year of behavioral health experience preferred.
  • An equivalent combination of education and experience directly related to behavioral health totaling five years is acceptable.
  • Supervisory experience preferred.
  • Required to maintain personal auto insurance per SBH guidelines.
  • Computer literate and proficient in the use of modern electronic technologies.
  • Demonstrated aptitude and ability in leadership and management problem solving organizational skills.
  • Must be eligible and/or have a valid Fingerprint Clearance Card through the Arizona Department of Public Safety.

Benefits:

  • 3 weeks of PTO your 1st year of employment with increased accruals after continued service!
  • 10 paid holidays
  • Low-cost medical dental and vision insurance short-term/long-term disability and life insurance for employees
  • We will help you save for retirement 40% company match up to a 10% deferral into your SB&H retirement account!
  • Career Development Benefit from our culture of internal promotion!
  • We help you with your higher education goals Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
  • Employee Assistance Program Health & Wellness and much more!

About SB&H

Southwest Behavioral & Health Services is a large and growing non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area rural Maricopa County Gila Pinal Mohave Coconino and Yavapai Counties. We are a well-established voice in the community with more than 115 sites over one thousand employees and 40 years experience.

At Southwest Behavioral & Health Services we believe in the power of Empowered Belonging a culture where every individuals unique perspectives backgrounds and experiences are welcomed and valued.

Were committed to creating a workplace where unique perspectives are valued personal journeys are respected and every individual is empowered to bring their whole self to a shared mission of delivering compassionate life-changing services to the communities we serve.

Through our Empowered Belonging program were committed to:

  • Voice & Visibility ensuring every team members ideas experiences and contributions are recognized and heard.
  • Fair Access fostering openness and fairness in opportunities for growth leadership and advancement while honoring the different journeys people take.
  • Culture of Connection building authentic meaningful relationships across backgrounds roles and experiences knowing that fresh perspectives strengthen our work.
  • Learning & Growth providing opportunities for ongoing development empathy and leadership that reflect the many experiences within our teams.
  • Wellbeing & Safety prioritizing the mental emotional and psychological safety of every person recognizing that belonging means something different to each of us.

Where everyone belongs. Where everyone leads.

Join us in shaping a community where your difference makes a difference and your impact is real.

To learn about Southwest Behavioral & Health Services mission values and services please review our website at is a drug-free workplace drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

Senior IC

Posted 2025-11-19

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