Digital Technical Delivery Manager

Description What you'll do: As the IT Manager III, you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2's Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities. Manage teams responsible for delivering digital banking solutions Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols. Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work. Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities. Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations. Requirements What you'll need: 7+ years of technical leadership and related experience in IT--Development or similar field. Experience with ITIL ITSM standard, primarily application support, incident management, problem management and change management. Provide production support leadership, timely resolution of incidents, and communication to leadership about key incidents and service interruptions Bachelor's degree in related field required. Previous leadership experience required. Intermediate knowledge of general Financial Services or Banking is preferred. Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services. Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads. Advanced speaking and writing communication skills. May require up to 25% travel. Preferred. Preferred experience in working on digital transformation programs, Core and Digital Banking conversions (such as Fiserv, FIS, NCR, and Q2 Digital Banking) Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .