Senior Salesforce Administrator

First International Bank and Trust is seeking a Senior Salesforce Administrator to serve as both a strategic leader and hands-on expert for Salesforce Financial Services Cloud and Service Cloud. Youll drive platform innovation ensure data integrity and empower cross-functional teams with scalable solutions that support long-term growth.

Key Responsibilities:

• Lead administration and optimization of Financial Services Cloud (FSC) and Service Cloud.
• Drive platform enhancements upgrades and feature rollouts.
• Collaborate with stakeholders to define priorities and maintain the Salesforce roadmap.
• Design scalable solutions aligned with banking systems and digital products.
• Ensure data integrity and maintain Salesforce as the Single Source of Truth (SSoT).
• Support agile project planning and participate in sprint ceremonies.
• Promote adoption through training enablement and stakeholder engagement.
• Build and maintain executive dashboards and reports.
• Evaluate new Salesforce features to enhance user experience.
• Mentor team members and foster a culture of continuous learning.
• Ensure compliance with relevant regulations and internal policies.

Qualifications:

• Associates degree or equivalent experience in banking marketing or computer science preferred.
• 5 years of Salesforce CRM experience.
• Salesforce Administrator certification required; Advanced Admin or other certifications preferred.
• Experience with data tools (DemandTools Data Loader) and third-party integrations (Appexchange Mulesoft).
• Familiarity with Azure DevOps data architecture and system integrations.
• Strong strategic thinking technical acumen and cross-functional collaboration.
• Agile project management experience.
• Proficiency in Microsoft Office Suite.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND MN SD and AZ.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:

• Health Dental & Vision
• 401K Retirement Plan with Employer Match
• Paid Parental Leave
• Life and Disability Insurance
• Generous PTO and Holiday pay

If you are interested in learning more you can apply or if you have questions before applying you can reach out directly at .

Equal Opportunity Employer

Required Experience:

Senior IC