Veterinary Client Service Representative

Description

Position at Thrive Pet Healthcare

Our Client Service Representatives are valued team members, working alongside Dermatology Specialty Veterinarians and Veterinary Technicians to improve the quality of our patients' lives, treating allergies and skin diseases.

Welcoming applicants who take pride in excellent customer service, offering compassion and courtesy to all our clients. The Client Service Representative role is essential, as the first impression to our clients, treating them with professionalism and care.

Our company has a reputation for maintaining a caring and compassionate atmosphere at all of our locations, for our employees, clients and patients.

At Dermatology for Animals, you’ll feel the warmth and openness of a small clinic, while having the opportunity and support of a united network.

We are forward thinkers, from all walks of life, who join together through laughter, empathy and commitment. We strive to promote a positive working environment where your wellbeing, including mental and emotional health, is of the utmost importance to us. We believe in mentoring and growing talent at all levels. Whether it’s a formal program, or just a caring team member, you’ll have someone there to coach, guide, and cheer you on. We work hard to care for animals and have plenty of fun along the way, supporting each other as one collaborative family.

Qualifications and skills:

· At least 1 year experience as a Veterinary Receptionist

· Excellent communication skills

· Team player/plays well with other team members

· Positive attitude

· Enhancing reputation of the practice through client interactions and client education

· Accepting ownership for success /self-motivated

· Excellent Organizational skills

· Basic computer knowledge

· Ability to multitask

· Detail oriented/organized

We offer a wonderful benefits package including competitive compensation, depending on experience, medical, vision, and dental, 401k, annual scrub allowance, annual CE allowance, paid holidays, PTO, and personal pet care discounts!

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

· ​​​​​​Paid time off, including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions

· Top quality medical, dental, and vision insurance, plus health savings account and flexible spending account ​​​​​​​

· Pet Perks, including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations

· Generously subsidized backup and ongoing care support for children, adults, and pets

· Mental health benefits including coaching and therapy sessions

· 401k with employer contribution, and no waiting period

· Continuing education and development support through our library of free CE courses and paid time off to complete

· Scholarship opportunities and student loan support program

· And so much more!

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.

Job Type: Full-time