Bartender/Server - Embassy Suites by Hilton Phoenix Biltmore

“Serve Flavor. Pour Personality. Shine at Taste.”

TASTE at Embassy Suite Phoenix Biltmore is the newest addition to our newly renovated atrium. We're delighting our guests with a new American-Southwestern TASTE. As Bartender/Server you will be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

In this hybrid role, you'll mix handcrafted cocktails, deliver delicious dishes, and create a relaxed, upbeat vibe for our lunch crowd. Whether you're behind the bar or on the floor, your energy sets the tone.

If you're passionate about great service, love lunchtime hours, and thrive in a fast-paced, stylish environment—this is your place to shine.

What will I be doing?
Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
• Mix and garnish beverages according to recipe and portion control standards
• Present and serve beverages to guests
• Take food orders and continue to check-in on customers as they enjoy their meal
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
• Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
• Cut, store and ensure product quality of all beverage-related perishables
• Respond professionally to inebriated guests, as needed

• Alcohol and Food Handlers Card is required.

  The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

• We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

• Medical Insurance Coverage Options –for you and your family. Able to enroll after 90 days of employment
• Vision, dental, life and disability insurance - enrollment after 90 days of employment
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
• Go Hilton travel discount program: Team Member, Spouse/Domestic Partner, and Friends/family rates available!
• Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Inclusive family-building and fertility benefits
• Expanded bereavement leave.
• Adoption Assistance program

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• Complimentary parking

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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