Technical Business Analyst
- Partner with Customer Success and Product teams to translate customer requirements into product and technical requirements.
- Perform technical decomposition of requirements to support engineering implementation.
- Develop and maintain product documentation, including user guides, process flows, and technical reference material.
- Produce training materials for internal and external stakeholders until a dedicated technical writer is hired.
- Collaborate with the QA team to define and review test cases, ensuring test coverage aligns with requirements.
- Serve as a cross-functional liaison, ensuring consistency, clarity, and completeness in product specifications.
- Support backlog grooming, sprint planning, and product lifecycle activities as needed.
- Proven experience as a Business Analyst, Technical Analyst, or similar role in a product/technology environment for 5+ years.
- Ability to translate business requirements into functional/technical documentation.
- Strong technical aptitude with the ability to perform requirements decomposition.
- Familiarity with QA processes and test case coordination.
- Excellent communication and collaboration skills.
- Strong organizational skills and attention to detail.
- Experience working with Agile/Scrum teams.
- Familiarity with tools such as Jira, Confluence, or Azure DevOps.
- Prior experience in creating product training or enablement materials.
- Exposure to SaaS, healthcare tech, or data-driven platforms is a plus.
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