HCBS Coordinator - HCBS Services
Job Description
Job Description
We are seeking a highly organized and compassionate Office Coordinator to support our Home and Community-Based Services (HCBS) program. This position plays a key role in maintaining daily communication with members and their families, coordinating office operations, ensuring smooth administrative workflow, making inbound/outbound calls/email daily.
The ideal candidate is professional, detail-oriented, and comfortable making frequent phone calls and sending email communications throughout the day.
Key Responsibilities
- Make daily outbound calls to members and/or members’ families
- Send and respond to emails in a timely and professional manner
- Coordinate office operations and administrative tasks
- Maintain accurate records and documentation
- Schedule appointments, intakes, and staff meetings
- Assist with HCBS program coordination and compliance tasks
- Provide excellent customer service to members, families, and staff
- Support onboarding and general office organization
Qualifications
- Previous administrative or office coordination experience preferred
- Experience in HCBS, DDD, healthcare, or social services is a strong plus
- Strong verbal and written communication skills
- Professional phone etiquette
- Highly organized with strong attention to detail
- Ability to multitask and manage time effectively
- Proficient in Microsoft Office, google workspace, and email communication
- Must be reliable, dependable, and team oriented.
Preferred Skills
- Experience working with individuals with developmental disabilities
- Bilingual is a plus
To Apply:
Please submit your resume through Indeed. Qualified applicants will be contacted for an interview.
Required Qualifications:
- Level one Fingerprint Clearance Card
- CPR/First aid
- Article 9
Owald Homecare LLC is a DDD/DES Contracted vendor.
Company Description
Owald Homecare LLC is a DDD/DES Contracted vendor.
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