Customer Services Trainer/QC (Phoenix)

Sonora Quest Laboratories
Phoenix, AZ
Primary City/State:
Phoenix, Arizona

Department Name:
Billing-Ref Lab

Work Shift:
Day

Job Category:
Revenue Cycle

POSITION SUMMARY
Responsible for all functions within the department including dealing directly with patient inquiries and complaints via correspondence, phone or email. Will provides departmental training to all new staff members. Work special projects that will assist the Customer Service unit in meeting goals and/or will increase customer satisfaction.

KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to effectively communicate both verbally and with written communication.

MINIMUM QUALIFICATIONS
  • Associate's degree involving business/communication courses or two years' experience as a medical billing customer service representative in a healthcare industry.
  • Requires excellent verbal , written and organizational skills, the ability to interface with difficult customers and work with minimum direct supervision to meet required goals.

PREFERRED QUALIFICATIONS
  • One year training or supervisory duties.
  • Additional related education and/or experience

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy
Posted 2026-03-10

Recommended Jobs

Sales Associate

CosmoProf Beauty
Scottsdale, AZ

Cosmoprof Sales Associate By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves thr…

View Details
Posted 2026-03-08

Truck Driver

System Transport
Arizona

System Transport is Now Hiring Experienced CDL-A Flatbed Drivers Earn $49,504 - $91,728 per Year - Full Benefits Now Hiring For: Experienced flatbed CDL-A drivers OTR route Driver Be…

View Details
Posted 2026-03-05

Caregiver with Office Skills for Worcester Area

Guardian Angel Senior Services
Douglas, AZ

&##127970; Company: Guardian Angel Senior Services &##128205; Location: Auburn and Surrounding Towns A Unique Opportunity to Combine Caregiving with Administrative Support Guardian Angel Senio…

View Details
Posted 2026-01-14

Customer Service Representative - Remote & 19 plus Hourly

NoGigiddy
Phoenix, AZ

At NoGigiddy, we are dedicated to revolutionizing the gig staffing industry. Our mission is to provide gig workers with real-time shift opportunities, enhancing their earning potential and fostering …

View Details
Posted 2025-09-20

MEP Preconstruction Manager (Mechanical)

GCON Management Company LLC
Phoenix, AZ

Position Description GCON is seeking a detail-oriented, technically skilled MEP Preconstruction Manager (Mechanical Focus) to join our growing Preconstruction team. In this role, you’ll oversee the m…

View Details
Posted 2026-01-28

Maintenance Technician

AGC Multi Material America, Inc.
Tempe, AZ

Join a Global Leader Driving the Future of 5G, Automotive, and Aerospace Technology Industrial Maintenance Technician POSITION SUMMARY AGC is seeking a skilled and hands-on Industrial Maint…

View Details
Posted 2026-01-07

Driver, Local Shuttle (Class CDL- A)

DSV - Global Transport and Logistics
Gilbert, AZ

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global so…

View Details
Posted 2026-02-19

Dietitian - Acute Care

Blue United Sourcing
Safford, AZ

Dietitian - Acute Care | Peridot, AZ We are seeking an experienced Dietitian for a 13-week contract assignment starting 2/16/2026. This role supports primarily outpatient services with some inpa…

View Details
Posted 2026-01-30

Charlotte Tilbury Brand Expert

Charlotte Tilbury
Phoenix, AZ

CHARLOTTE TILBURY BEAUTY EXPERT Company: Charlotte Tilbury This is your opportunity to work for a brand that aims to revolutionize the beauty industry, making makeup accessible for everyone. As…

View Details
Posted 2026-01-14

Senior Credit and Collections Associate

iT1
Tempe, AZ

Join the Accounting team at iT1, a leading global technology solution provider headquartered in Tempe, AZ. We are on the lookout for a dynamic and motivated individual to take on the role of Senior C…

View Details
Posted 2025-04-01