Systems Engineer

Kforce has a client in Scottsdale, AZ that is seeking a Systems Engineer who will be accountable for the overall technical status of the account, and the customer satisfaction. The Systems Engineer will be primarily focused on systems administration, network engineering functions but will be expected to participate in project delivery and provide end user support as necessary. Responsibilities:

• Proactive maintenance, analysis, design, development, documentation, and testing of client network environments through a combination of scheduled onsite and remote work utilizing necessary independent judgment and discretion
• Perform desktop, server and network diagnostic and repairs, including modifications to various operating systems
• Work with assigned project leads and Project Managers, working assigned tasks and within defined project scope and milestones to ensure the successful deployment of I.T. projects for our clients
• Analyze system performance to identify deficiencies and help develop and recommend solutions for improvement, to maximize the design of client's networks; At times have final level approval of proposed solutions for their assigned clients
• Provide Subject matter expertise to diagnose and remedy server, network and end user issues that are escalated by clients, client stakeholders and/or other members of the service Delivery team
• Participate in technical discussions with clients and client stakeholders that impact the client's business continuity and growth
• Introduce new network related technology trends, make recommendations, and develop plans for the future of the client's network infrastructure
• Professionally document all work performed and submit accurate timecards on a daily basis
• Maintain accurate and up to date documentation of client's network environment and supporting material that ensures consistent quality remote support by any member of the Service Delivery Team
• 5+ years of experience supporting and installing latest Windows Desktop operating systems
• 5+ years of experience supporting and installing latest Microsoft server Operating systems
• Ability to install and support network infrastructure equipment per industry standards
• Good understanding of and practical support experience of Firewall appliances and services; Deployment experience considered a plus
• Good understanding of and practical deployment experience of the following protocols and networking services: TCP/IP, DNS, VPNs(Site to Site, Client to site and SSL), VLANs, ACLs, Routing, Layer 2 & Layer 3 Switching
• Good understanding of and practical deployment experience of Client Mobile messaging devices
• Good understanding of and practical installation and administration experience of Backup and disaster recovery processes, software and hardware
• Good understanding of WLAN, and Wireless security concepts
• Basic understanding of and practical administration experience in Virtualized environments (VMware and/or Hyper V)
• Proven troubleshooting and diagnostic skills
• Ability to communicate with users over the phone and provide remote support and using a variety of remote support tools
• Must be a detail-oriented self-starter - function autonomously, with minimal supervision
• Strong team player
• Excellent verbal and written communication skills; Able to explain technical issues in clear and understandable language
• Strong customer service orientation
• Demonstrated dedication to consistent quality
• Possess valid and clear drivers' license and have access to a good working car and/or other form of reliable transportation as required