Field Technician Tempe, AZ

Job Description

Job Description

Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.

We are seeking a highly motivated Field Robotics Technician in the Tempe, AZ area to join our team and contribute to the deployment, service, and monitoring of our robotic solutions. As a Field Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.

As a Field Technician, you will :

• Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
• Provide exceptional service, timely repairs, and routine maintenance of our robotics solution
• Monitor and observe the operation of customer robot fleets to ensure optimal performance
• Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
• Provide support to customers during product deployment and post-sales phases
• Assist sales teams in providing on-site demos to potential customers

Slip Robotics headquarters are located in Atlanta, GA, just northeast of the perimeter. This role will be on-site near Tempe, AZ.

Requirements

• High school diploma or equivalent. Associate’s degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus.
• Proactive and self-motivated with the ability to work independently and adapt to changing situations.
• Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background.
• Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
• Excellent communication skills to effectively interact with customers and internal teams
• Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.
• Ability to troubleshoot and work independently and as part of a team

• Good driving record and reliable transportation to and from job locations

• Willingness to travel occasionally for on-site visits at customer locations between warehouse and manufacturing plant. (35% expected travel).

Benefits

• Health, dental, and vision insurance.
• 401k retirement savings plan.