Learning Management System Administrator 1, 2, or Senior
- Pension Plan (at no cost to the employee)
- 401(k) plan with employer matching
- Available your first day: Medical, vision, dental, and life insurance
- Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
- Parental leave (up to 4 weeks) and adoption assistance
- Wellness programs (including access to a recreation and fitness facility)
- Short and long-term disability plans
- Tuition assistance for both undergraduate and graduate programs
- 10 Employee Resource Groups for career development, community service, and networking
- Performs administration tasks including SuccessFactors Learning system configuration, update testing, curriculum management and access management.
- Prepares training data, audits course completions, and works with other departments to identify improvements in data quality and enterprise training consistency.
- Creates, analyzes and distributes reporting solutions using Microsoft Excel spreadsheets and pivot tables, Microsoft Power BI, and prepares written reports as assigned.
- Creates and maintains standard operating procedures (SOPs) and policies that help users and administrators utilize the system properly.
- Partners with other departments including Apprenticeship and Skills Training to develop tracking mechanisms to identify and track employee training requirements and qualification statuses.
- Maintains effective relationships with SRP leadership, employees and responsible department representatives to consult on training matrix reviews and other workforce training initiatives.
- Recommends and leads the development of user experience (UX) enhancements for learning systems including the LMS, intranet sites and vendor training platforms.
- Participates as a system owner and subject matter expert in vendor engagement meetings, system integration discussions and other interfacing system implementation projects.
- Seeks opportunities to increase customer satisfaction and performs other duties as assigned.
- Familiarity with SuccessFactors Learning LMS or other LMS preferred
- Familiarity with Microsoft Excel and Power BI preferred
- For a Level 1 (Associate), a minimum of no previous years of experience to two years related experience is required (if no degree, four-six years of relevant experience or equivalent combination of education and related experience totaling four-six years).
- For a Level 2 (Journey), a minimum of two years of experience to four years related experience is required (if no degree, six-eight years of relevant experience or equivalent combination of education and related experience totaling six-eight years).
- For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).
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