Resale Store Cashier CSR

Job Description

Job Description

POSITION SUMMARY

Cashiers are responsible for maintaining Guest Services as per company standard, generating sales, housekeeping, merchandising, signage, pricing, cash register operations (POS), and loss prevention in adherence to all Company Policy/Store Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

 Ensuring that each Guest receives outstanding Guest Service by providing a Guest friendly environment which includes greeting and acknowledging every Guest, maintaining outstanding standards, solid product knowledge, and all other components of Guest Service

 Performs ongoing cleaning throughout each shift to ensure all areas of the facility are consistently customer ready

 Takes appropriate measures to preserve the safety of employees and all others in the work location

 Maintains an awareness of all product knowledge information, merchandise promotions, test merchandise

 Assists in processing and replenishing merchandise; participating in receiving and monitoring floor stock; floor moves; merchandising and display maintenance

 Adhering to all Company policies, procedures, and practices including signage, pricing, and loss prevention

 Accurately and efficiently completing all sales transactions and maintaining proper cash and media accountabilities at POS registers

 Performing other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

 Required

 Ability to read, write and speak English fluently

 Ability to work unsupervised in a fast-paced environment

 Arithmetic skills at an eighth-grade level

 Appropriate handling of emergency situations, Preferred

 Previous cash handling and customer service experience

 Previous retail experience

 Positive, out-going personality with strong interest in customer service standards

 Reliable and punctual. Available for work on all shifts, as assigned

 Well organized approach to work and maintenance of work areas

 Courteous, business-like contact with co-workers, customers, vendors and community

 Professional appearance and good personal hygiene to comply with company policy

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear and communicate with guests. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to stand; walk; sit; and reach with hands and arms. The employee frequently accesses all areas of the store including selling floor, stock area, periodic exposure to all outdoor conditions at all times of day and night, and register area; the ability to climb ladders. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.