O&M Engineer

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)

Because an active or interim DoD clearance is required, U.S. Citizenship is required

Description

TEKsystems is seeking a Sr. Operation and Management Network Software Engineer to join our AGUN team.

The AGUN program is a highly demanding mission and requires expert technical and professional management to support the Army’s global wide area network and security infrastructure. You will be supporting a large and complex network migration and operations for the US Army. This role will include resolving service tickets on the AGUN system, providing prioritized validated/tested automated workflows to the Operations and Management Team, and providing operational support activities for a global network.

You must be able to work a rotating shift to be eligible for this position

CLEARANCE REQUIREMENT:

Must currently possess and be able to maintain an active DoD SECRET security clearance. (US Citizenship required)

PRIMARY RESPONSIBILITIES:

Operate and maintain secure network solutions operated as a centralized enterprise capability for the US Army.

Support 24x7x365 AGUN operations focused on providing the Global Cyber Center (GCC) updates to facilitate command and control of the AGUN network.

Conduct standard policy and configuration changes to the AGUN network, common remediation or those workflows considered pre-approved and normal.

Provide management, triage, track, update workflows and service tickets in both JIRA Service Desk and GCC Service Now.

Provide situational awareness on status of ticket resolution, provide status updates and brief updates as directed by the GCC.

Escalate tickets and problems through the Jira Service Desk ticketing system to higher tier teams as required.

Partner with key stakeholders and technical experts to perform legacy environment discovery, assessing current capabilities, configurations, and requirements to provide tier III support for the Army global network.

Collect, investigate, and identify network optimization strategies and techniques to meet capacity and performance standards.

Skills

network operations, jira

Top Skills Details

network operations,jira

Additional Skills & Qualifications

PREFERRED QUALIFICATIONS:

Certified Cisco Network Professional (CCNP) or equivalent.

Demonstrated experience in Linux shell scripting.

Experience with GitLab source control and CI/CD pipeline development.

Experience using JIRA and Confluence.

Experience managing trouble tickets and escalations.

Experience with NetSecOps technologies including salt, git, Ansible, Terraform, Puppet and network element managers.

Network Performance Management (SNMP, NETMON, LiveAction)

Demonstrated experience in any two or more of the following: Netflow, Elastic, Kafka, Grafana, Prometheus, or Nexus Repo.

Demonstrate expertise in design and improvement of complex and geographically diverse enterprise networks.

Expert knowledge of US Army security requirements for network infrastructure

Experience Level

Intermediate Level

This is a Contract to Hire position based out of Sierra Vista, AZ.

The pay range for this position is $55.05 - $55.05/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Sierra Vista,AZ.

This position is anticipated to close on Aug 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.