Data Center Technician

Kforce has a client in El Mirage, AZ that is seeking a Data Center Technician. Responsibilities:

• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance
• ollows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads
• Monitor the system for equipment failure or errors in performance
• Respond to program error messages by finding and correcting problems or terminating the program
• Help programmers and systems analysts test and debug new programs
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports
• High School diploma/GED, or equivalent
• Associate's degree in Computer Programming or equivalent training required
• 8-10 years experience required
• 1+ year(s) of experience supporting IT equipment or related technology
• Basic knowledge of computer hardware, servers, and components
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
• Flexibility to work non-standard business hours that may include weekends and/or holidays
• Previous datacenter experience a plus
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Basic ability to work independently and manage one's time