Sales Specialist

Inside Sales Specialist

The Inside Sales Specialist supports the Power Transmission Services business by acting as a key interface between customers, sales teams, and internal technical and tendering functions. It is responsible for managing customer service inquiries, parts and standard service quotations, order follow-up, and contract-related requirements for assigned territory and accounts. The position contributes to service sales growth through proactive customer communication, quotation follow-up, and support of marketing campaigns, while ensuring a smooth and efficient sales and tendering process for power utilities, industrial customers, and energy sector clients. This is a structured sales support role with clear processeswhile offering flexibility to prioritize tasks based on customer needs and changing business conditions.

Key Responsibilities

• Partner with Service Sales Representatives, Key Account Managers, and Channel Partners to support sales growth within assigned territories and accounts
• Serve as the primary point of contact for customer inquiries related to parts quotations, orders, reports, invoices, agreements, and contract requirements
• Act as liaison between Outside Sales, customers, and internal Technical Product Support and Tendering teams to ensure a seamless sales process
• Manage the full quotation lifecycle:
• Receive and qualify parts quotation requests
• Create and track leads in CRM
• Define customer requirements
• Coordinate with tendering teams
• Prepare and submit competitive quotations
• Proactively follow up on open quotations to drive order closure and support the overall service winning strategy
• Support marketing campaigns and sales initiatives within assigned territories
• Maintain accurate CRM records and support customer account qualification processes

Required Qualifications

• Bachelor's degree in a related field with 5+ years of technical sales support or customer service experience or
• 7+ years of direct experience supporting sales of technical industrial or manufactured products

Desired Characteristics

• Strong organizational and time management skills with the ability to manage multiple priorities
• Experience following structured sales processes and maintaining accurate documentation
• Strong written and verbal communication skills
• Experience using CRM tools (Salesforce preferred) to manage leads and opportunities
• Familiarity with ERP systems (SAP preferred) for order processing and tracking
• Ability to coordinate cross-functional teams and manage multiple stakeholders