Administrative Assistant Immunization Records - Phoenix AZ
IMMUNIZATION RECORDS ADMINISTRATIVE ASSISTANT Arizona State Agency | Contract Opportunity | Phoenix AZ ---------------------------------------- POSITION DETAILS Location: Phoenix AZ - 100% Onsite Pay Rate: Up to $20/hr W2 | Up to $23.50/hr 1099 Schedule: Monday to Friday | 8:00 AM to 5:00 PM | 40 hrs/week Contract: 06/01/2026 to 12/31/2026 Openings: 1 position available Closing: 5/18/2026 at 3:00 PM Arizona Time ---------------------------------------- ABOUT THE ROLE This is a contract staff augmentation opportunity with an Arizona state agency. The selected candidate will work directly with agency staff in a professional environment.
We are seeking an Immunization Records Administrative Assistant. This position is a customer-facing role. As a customer-facing Immunization Records Administrative Assistant, the candidate will serve as the primary contact for managing, processing and issuing immunization records to individuals and agencies in compliance with state regulations and legal standards. Accurately search, update, and retrieve patient data within the Arizona State Immunization Information System (ASIIS registry). Manage high-volume
requests (email, fax, mail, phone), answer phones, and process and distribute incoming mail, packages, and deliveries to the appropriate recipients. The ideal candidate possesses excellent communication skills, empathy, patience, and strong problem-solving abilities. Once trained, the candidate will work independently and handle complex inquiries professionally and manage administrative tasks efficiently.
KEY RESPONSIBILITIES
Act as the first point of contact, providing empathetic and patient service to individuals requesting records via phone, email, or in person.
Search, update, and retrieve patient data within the ASIIS registry to ensure accurate, up-to-date records.
Review, verify, and issue immunization records to patients and agencies, ensuring strict adherence to Arizona regulations and privacy standards.
Manage a high-volume of requests efficiently (mail, fax, email) and work independently to handle complex inquiries following initial training.
Manage the end-to-end receipt, sorting, and delivery of all incoming mail and packages to intended recipients.
QUALIFICATION/SKILLS
Experience in administrative support, preferably in a healthcare or public health setting.
Proficiency in managing confidential records with high accuracy.
Strong communication skills (verbal and written), with demonstrated empathy to understand customer needs, patience to handle difficult situations, and active problem- solving abilities.
Ability to work independently and manage high-volume requests efficiently.
Outstanding written and verbal communication skills with a polished, professional phone and email etiquette.
Highly organized, proactive multitasker with the ability to prioritize tasks and time-management skills.
Strong attention to detail in documentation and office procedures and proficiency in managing office equipment.
Proactive, critical thinker with a positive attitude and the ability to resolve issues quickly and efficiently.
Proficiency in MS Office (Word, Excel) and Google Workspace, with a focus on email management.
Familiarity with Adobe Acrobat for creating, organizing, combining, and saving PDF documents.
Experience with the Arizona State Immunization Information System (ASIIS) is a plus.
Proven customer service experience with a polished and professional demeanor.
SKILLS REQUIRED
1 year in administrative support, preferably in a healthcare or public health setting.
Proficiency in MS Office (Word, Excel) and Google Workspace, with a focus on email management.
REQUIRED QUALIFICATIONS - 1year in administrative support, preferably in a healthcare or public health setting. - Proficiency in MS Office (Word, Excel) and Google Workspace, with a focus on email management. All required qualifications must appear explicitly on your resume. Resumes that do not clearly show required skills will not be reviewed. ---------------------------------------- HOW TO APPLY Email: [email protected] Subject: Immunization Records Administrative Assistant - Phoenix AZ - [Your Full Name] Include your answers to the 5 questions below. We reply to all qualified applicants within 48 hours. ---------------------------------------- ELIGIBILITY - Please read before applying This role is open to local Phoenix AZ candidates only. US Citizens and Green Card holders only. No visa sponsorship now or in the future. Do not apply if you are on OPT, STEM OPT, H1B, F1, or any other visa. Before applying confirm YES to all 5: 1. Currently located in Phoenix AZ or surrounding areas? 2. US Citizen or Green Card holder - no sponsorship needed now or ever? 3. All required skills listed explicitly on your resume? 4. Pay rate of up to $20.44/hr W2 or $23.51/hr 1099 acceptable? 5. Available for in-person interview within 1 week and start within 2 weeks? ---------------------------------------- SunSoft Online | [email protected] 100% American | Since 2006
Requirements
1 year in administrative support, preferably in a healthcare or public health setting.
Proficiency in MS Office (Word, Excel) and Google Workspace, with a focus on email management.
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