Senior Associate - CyberOps & Assurance

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage—empowering you to innovate, grow, and help shape the future of a Fortune 100 company.

Trust. Service. Security.

The Data Security team is responsible for safeguarding the organization’s most critical asset—its data—by ensuring confidentiality, integrity, and availability across all platforms and environments. Working at the intersection of cybersecurity, data governance, and privacy, the Data Security team focuses on capabilities such as data classification, encryption, secure data access, and monitoring. The team partners closely with engineering, risk, and business units to embed security controls throughout the data lifecycle—from creation and storage to sharing and archival.

The Senior Associate - Cyber Security Operations and Assurance will be part of the Payment Cryptographic Solutions (PCS) – HSM Management Operations team within the Data Security organization.

This role is responsible for supporting the day-to-day administration, maintenance, and operational support of the enterprise Hardware Security Module (HSM) environment that enables critical payment and cryptographic services across American Express. Working under the guidance of senior engineers, this individual will assist in maintaining secure, reliable, and highly available cryptographic services while gaining experience with enterprise HSM technologies, payment cryptography, and cybersecurity operations.

As part of American Express's engineering transformation, this role is expected to leverage approved AI-enabled capabilities to improve learning, engineering productivity, troubleshooting, documentation, and automation while ensuring all AI usage complies with American Express security, privacy, risk, and governance standards.

Working closely with senior engineers, architecture, infrastructure, application development, identity & access management, and security engineering teams, this individual will contribute to the availability, security, and continuous improvement of enterprise HSM services.