Fitness Attendant @ Alvea Fitnes
- Ensure the BlueStar Experience for members and guests by modeling and maintaining the standards set in the BlueStar 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies.
- Operate as part of a team handling daily operations, including opening and closing procedures, facility inspections and stocking, along with communicating facility maintenance needs.
- Maintenance and organization of equipment in Fitness and Locker Room areas.
- Replenishes supply of clean towels in Fitness and Locker Rooms throughout the shift.
- Inspects and maintains Fitness stations for neatness and cleanliness.
- Demonstrates function of Fitness equipment, proper use and techniques
- Welcome and provide a check-in for members and guests at the front desk, providing exceptional customer service and a desire to satisfy all customer inquiries and follow up.
- Provide feedback to managers about customer satisfaction and concerns to improve the overall operations.
- Develop in depth knowledge of all Fitness services and products, with the ability to promote them with enthusiasm to members and guests, and support them in making choices for their wellbeing.
- Other duties and responsibilities may be assigned.
- Must be highly customer oriented and responsive with high need for closure.
- Able to work under pressure and balance multiple priorities and assignments.
- Strong team-building skills including the ability to lead, cooperate, and motivate.
- Must be role model and able to live our BlueStar core values:
- Honesty and Integrity
- Respect for the Individual
- Teamwork
- Competitive Spirit
- High School diploma or equivalent preferred.
- One to three years’ direct customer service and hospitality experience required.
- One to three years’ of health and fitness related work experience preferred.
- Computer literate with proficiency in Microsoft Office.
- Knowledgeable in fitness club operations.
- Skilled in attentive customer service and calmly responding to guest concerns.
- Ability to write routine reports and correspondence.
- Ability to calculate figures and amounts such as discounts, interest, commissions, portions, and percentages.
- Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association.
- Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
- Must be comfortable working in a fast-paced environment where continuous improvement is expected.
- This position requires a flexible schedule to include evenings and weekends.
- Valid driver’s license is required.
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