Bilingual Customer Service and Sales Representative - 100% Remote
Job Description
Job Description
Job Title: Bilingual Customer Service and Sales Representative – Spanish English
Job Type: Remote
Location: Remote
Work Type: W2
Starting Pay and/or Pay Range:
- $16/hour while studying for your state exam
- Increase in base pay + performance-based bonuses once licensed
Job Summary:
TTEC is hiring Bilingual Customer Service and Sales Representatives – Spanish English to work remotely from Texas, New Mexico, or Arizona. This is a unique opportunity to launch your career in healthcare insurance—TTEC will pay you to train, take the licensing exam, and cover all licensing and continuing education fees.
Responsibilities:
- Study and prepare for your state insurance exam (all paid time)
- Once licensed, assist individuals with understanding coverage and selecting appropriate healthcare plans
- Deliver full lifecycle customer service and sales via inbound and outbound communication
- Resolve customer inquiries compassionately and efficiently
- Identify customer needs and recommend product upgrades or new services
Required Qualifications:
- Bilingual fluency in English and Spanish
- Must reside in TX, NM, or AZ
- Aptitude and discipline to study for and pass a state insurance licensing exam
- High-speed internet (minimum 25 Mbps download / 10 Mbps upload)
- At least 6 months of sales experience
- Knowledge of HIPAA compliance and patient privacy
- High school diploma or equivalent
- Strong customer service orientation and computer skills
Benefits:
- $16/hour while unlicensed , higher base pay after licensing
- Performance bonuses once licensed
- Paid licensing study time
- All exam fees and renewals covered by TTEC
- PTO, tuition reimbursement
- Health and wellness benefits
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