Switchgear Technician 4

Join a leading provider of mission-critical electrical solutions as a Switchgear Technician IV in Phoenix, AZ. This senior-level role is ideal for experienced professionals who thrive in dynamic environments and are passionate about ensuring the reliability and performance of advanced electrical systems. As a Switchgear Technician IV, you will play a key role in the start-up, commissioning, maintenance, and troubleshooting of state-of-the-art electrical equipment supporting essential operations. Collaborate with cross-functional teams, interface with customers, and contribute to the success of high-impact projects in a company that values technical expertise, teamwork, and professional growth.

Responsibilities

• Support pre-sales activities by reviewing technical specifications, submittal packages, and ensuring compliance with project requirements.
• Participate in factory witness testing and coordinate resolution of punch list items with factory project managers.
• Act as a technical liaison between sales, engineering, quality, and product support teams.
• Lead installation efforts, including scope discussions, change order processes, and coordination with contractors, vendors, and customers.
• Advise on project staffing needs and ensure proper site scheduling and resource allocation.
• Coordinate site testing, third-party labor, and test equipment as needed.
• Develop and monitor project schedules, identify labor requirements, and report on project status and potential margin impacts.
• Ensure completion of all project documentation and obtain final customer acceptance upon project completion.
• Conduct specialized commissioning and testing of systems, and provide technical training to customers and field engineers.
• Respond to service calls, perform preventive maintenance, and support regional personnel as directed.
• Travel up to 30% of the time to support projects and site visits.
• Perform other duties as assigned by Field Service Management.

Qualifications

• High school diploma or equivalent preferred.
• Bachelor’s degree in electronics, electrical theory, or a related discipline highly desirable; equivalent work or military experience accepted.
• Minimum 7 years of field repair or customer service experience with UPS, electrical, electro-mechanical, or electronics-related equipment, or equivalent military equipment experience.
• Three to five years of experience with mission-critical products and critical power systems.
• Experience with critical power equipment, including UPS, switchgear, PLCs, batteries, monitoring equipment, and generators.
• Ability to read and interpret one-line diagrams, blueprints, schematics, and construction drawings.
• Strong organizational, communication, and customer relations skills.
• Experience in technical writing, including JHAs, MOPs, technical reports, and procedures.
• Ability to train, influence, and motivate team members.
• Proficient in Microsoft Word, Excel, and MS Project.
• Technical and troubleshooting skills; testing experience per NETA and NICET standards.
• NETA/NICET Level 2 or 3 certification preferred.
• Valid state vehicle operator's license required.
• U.S. citizenship required.