Executive Administrative Assistant / Engineering Coordinator
- Manage departmental communication, including phone calls, emails, work orders, and internal service requests.
- Maintain accurate records of maintenance activities, inspections, equipment logs, and compliance documentation.
- Assist with scheduling preventive maintenance tasks and tracking completion of work orders.
- Coordinate vendor visits, service appointments, and contractor access to hotel facilities.
- Process purchase orders, invoices, and inventory records for tools, supplies, and equipment.
- Support onboarding and training documentation for engineering team members.
- Ensure all administrative processes align with hotel safety standards, brand guidelines, and regulatory requirements.
- Serve as a central point of contact for engineering-related inquiries from other department
- Handle VIP guest communication and special requests on behalf of the GM.
- Coordinate with external partners, vendors, and community organizations.
- Represent the GM's office with professionalism in all interactions.
- Assist with coordinating leadership meetings and action tracking.
- Serve as a liaison between the GM and hotel departments to ensure clear communication and timely follow-up.
- Support the GM in monitoring hotel performance metrics and departmental updates.
- Help prepare materials for ownership groups
- Assist with hotel initiatives, audits, and special projects as assigned by the GM.
Qualifications
- Strong analytical, organizational, and interpersonal skills
- Ability to interpret statistical and guest satisfaction data
- Excellent written and verbal communication skills, with the ability to produce complex documents
- High attention to detail and commitment to accuracy.
- Experience in hospitality or facilities management is a plus.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- High level of discretion and ability to handle sensitive information.
- Proficiency with office software and hospitality systems.
- Ability to work independently, anticipate needs, and solve problems proactively.
- Prior experience in hospitality or executive support roles is highly beneficial
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