Collections Specialist POST NUMBER: 480588
Phoenix, AZ | Up to $65,000 annually Vaco Arizona is partnering with a growing organization in Phoenix to hire a Collections Specialist with strong B2B collections experience. This is an excellent opportunity for a relationship-driven professional who enjoys managing customer accounts, resolving payment issues, and driving collections results in a fast-paced environment. Responsibilities
- Manage collections for a portfolio of national, multi-location business accounts
- Conduct outbound calls and email outreach to secure payment and reduce outstanding balances
- Review aging reports and prioritize collection efforts based on account risk and exposure
- Research and resolve billing discrepancies, disputes, and payment-related issues
- Collaborate with internal teams to ensure accurate invoicing and timely resolution of account concerns
- Negotiate payment arrangements and maintain detailed account documentation
- Build and maintain positive customer relationships while achieving collection goals
- 3 years of B2B collections experience
- Experience collecting from business accounts (not consumer collections such as auto loans, mortgages, or credit cards)
- Experience managing national or multi-location customer accounts
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