Bellperson - Hilton Tucson El Conquistador
Position Summary
The Bellperson plays a key role in creating a positive first and last impression for hotel guests. This position is responsible for assisting with luggage handling, providing transportation, delivering requested items, and offering knowledgeable, friendly guidance to enhance the guest experience.
Essential Responsibilities
Greet and assist guests with their luggage during check-in and check-out.
Escort guests to their rooms and explain room features, safety protocols, and locations of amenities such as vending and ice machines.
Promote hotel services, outlets, and amenities in a courteous and informative manner to increase guest satisfaction and hotel revenue.
Respond promptly to guest requests including delivering packages, messages, amenities, and forgotten items.
Provide safe and timely transportation for guests to and from designated locations, such as airports or local attractions.
Offer clear and courteous directions or recommendations for local dining, attractions, and services.
Tag, store, and secure guest luggage as needed.
Manage guest dry cleaning requests and ensure timely delivery of laundered items.
Address guest complaints or concerns promptly and professionally, escalating when necessary to ensure resolution and satisfaction.
Maintain a polished, professional appearance and demeanor at all times.
Adhere to all company policies, procedures, and safety guidelines.
Perform additional duties as assigned by supervisors or management.
Preferred Qualifications
High school diploma or equivalent
Prior experience in hospitality or customer service (preferably in a hotel environment)
Strong communication skills and a friendly, helpful attitude
Ability to lift and carry luggage and stand for extended periods
Valid driver's license and clean driving record (if transporting guests)
Recommended Jobs
Account Executive
Job Description The Account Executive is responsible for achieving their quarterly and annual sales plan by securing new client appointments and optimally building a sales pipeline through continu…
Quick Lane Technician
This role will mainly be focused on fluid checks and basic maintenance. Typically, a Quick Lane Service Technician will change a vehicle's oil, check the transmission fluid and other fluid levels, ins…
JTED Computer Repair Technician
Work involves the repair and maintenance and coordination of service and availability for district or site computers and computer-related equipment. Regular attendance is necessary to perform the ess…
Primary Care Physician (Family or Internal Medicine), Eugene, OR - Westmoreland Clinic
Job Description Job Description Oregon Medical Group, part of the Optum family of businesses, is seeking a Primary Care Physician (FM/IM) to join our team in Eugene, OR. Optum is a clinician-led …
Full Time Emergency Medicine Job Payson, AZ
Located in the heart of Arizona’s Rim Country, Payson offers a paradise for outdoor enthusiasts. From hiking and mountain biking to fishing, rock climbing, and camping, this scenic town is surrounded…
Executive Chef
Pay Grade: 14 Salary: $90,000 - $95,000 Other Forms of Compensation: With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy …
Senior Program Manager (Yuma, AZ)
Job Description Job Description JOB SUMMARY: The Program Manager is responsible for the successful execution of project operations across one or more contracts in accordance with contractual req…
Staff software engineer engineering
Job Description The Role The Engineering Efficiencies team works hands-on with various high-priority projects within the Infrastructure Engineering organization. The team's core mandate is…
Senior Principal Consultant, Water Resources
Job Description Job Description At WestLand , we are each driven by our own purposes and aspirations. We are encouraged to develop our own unique skills while also growing our business. For som…
Onboarding Senior Accountant
ONBOARDING SENIOR ACCOUNTANT This is a full-time, fully remote position open to candidates based in the United States. Please note that, due to business and regulatory requirements, we are currentl…