ServiceNow System Administrator
Job Description
Job Description
We are searching for a ServiceNow Administrator - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams.
Key Job Functions:
- Proactive Operations and Environment Maintenance
- Develop and configure ad-hoc ServiceNow enhancements/configurations
- Own issues and bring them to resolution as quickly as possible while providing proactive updates
- Strong communication skills
- Support architecture of platform and work with teams for implementation of tools and plugins
- Define KPIs for and monitor CMDB data quality
- Finding solutions from previous cases using the Knowledge Base
- Ensure ADO tickets are properly updated and asset management system is properly updated.
- Create clear and concise technical and process documentation
- Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
- Flexibility to learn new technologies and quickly adapt.
- Other duties as assigned.
Key Job Functions:
- Strong knowledge of ServiceNow
- Strong Knowledge of Office products
- Strong Understanding of CMDB management
- Understanding of Active Directory
- Understanding of Discovery Tools (Discovery and SCCM)
- Understanding of ADO
- Basic analytical and problem-solving skills
- Strong interpersonal skills to interact with clients and team members
- Strong organizational skills
- Strong communication skills
- Ability to work independently but also in a team environment
- College degree or equivalent combination of education and experience
- Experience with end user services, information technology or related field preferred
Recommended Jobs
Be a Part of an Exciting Opportunity - Ambulatory Radiology!
Ambulatory Radiology Position - BUMCP Exciting Academic Opportunity at Banner University Medical Center Phoenix, a Top 5 Large Health System and one of the country’s premier non-profit health ca…
Certified Medical Assistant
Job Description Job Description Description: We are a high-end mental health clinic with office locations in Scottsdale , Tempe, and Glendale, Arizona. We provide face-to-face and telepsychiat…
Housekeeping Room Attendant
About Us: Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work e…
Gynecology Position South of Tucson, Arizona - 3 Day Workweek & No Call
A community hospital awarded for its excellence in outcomes, patient satisfaction, and financial strength is in search of a Gynecology-only physician to join their team in southern Arizona (70 miles …
24-25 Substitute Teaching Positions
About the Substitute Teacher position Picasso Education is looking for a Substitute Teacher to join our qualified team of educators and help with preparing and implementing a full educational te…
Maintenance Technician
Job Description Job Description Sto Corp. (Sto), a global innovation leader of building enclosure systems and high-performance facade coatings, is seeking a highly skilled Maintenance Technician…
Kitchen Team Member
Job Description Job Description Description: Job Title: Kitchen Team Member Department: Operations Reports to: General Manager Our kitchen is the heart of the restaurant. We take prid…
New Vehicle Sales Manager
Job Description Job Description We are seeking a dynamic and results-driven New Vehicle Sales Manager to lead our dealership’s new car sales department. The ideal candidate will be responsible f…
Master Plumber
Job Description Job Description Are you a highly skilled and experienced plumber looking for your next career move? Look no further than Ben Franklin Plumbing ! We're currently seeking a full-t…
Sr. Payroll Tax Specialist - AZ - On Site
We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately hel…