Microsoft D365 ERP Technical Solution Architect - Senior Associate Save for Later Remove job

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

Join our Microsoft Consulting Generalist team to consult, design, and implement Microsoft Dynamics 365 application solutions that enhance client business processes. As a Senior Associate, you will:

• Build and maintain strong client relationships
• Deepen your understanding of diverse business contexts
• Mentor and guide junior team members
• Navigate complex scenarios with confidence and agility
• Anticipate client and team needs to consistently deliver quality work
• Grow your technical expertise, personal brand, and leadership skills
• Embrace ambiguity as opportunity for growth

What You Must Have

• Bachelor’s Degree
• Minimum 3 years of experience with Dynamics 365 CRM or ERP (D365, 2013, 2011, or 4.0 systems/core, external components, and architecture)
• Proven success configuring and customizing Microsoft Dynamics 365 products

What Sets You Apart

• One or more Dynamics CRM or ERP certifications (D365, 2013/2011/4.0/Online)
• Experience configuring and troubleshooting D365 applications
• Skilled in functional design, implementation, and maintenance of D365 modules
• Expertise authoring and reviewing functional and technical documentation
• Ability to create accurate project estimates for configuration and coding efforts
• Experience developing architecture, business logic, and critical frameworks
• Oversight experience managing offshore development teams
• Strong understanding of common client challenges across industries
• Proven ability to design and support business processes in a Microsoft environment

Preferred Knowledge & Skills

• Demonstrated success as a Microsoft Dynamics 365 Technical Consultant in client-facing roles, ideally within top-tier consulting firms
• Experience participating in the full lifecycle of consulting, designing, and implementing Dynamics 365 solutions focused on:
  • Application configuration and troubleshooting
  • Writing functional and technical documentation
  • Project scoping and estimation
  • Architecture and business logic development
  • Release testing, bug resolution, and beta support
  • Managing offshore development resources
• Strong client engagement skills:
  • Building trusted client relationships
  • Effective communication and flexibility in prioritizing tasks
  • Managing project workflows, timelines, and potential conflicts
• Proven team leadership abilities:
  • Understanding individual and team roles
  • Fostering positive work environments
  • Providing guidance and feedback to junior staff

Responsibilities

• Consult, design, and implement Microsoft Dynamics 365 application solutions aligned to client needs
• Improve clients’ business processes via tailored Dynamics 365 solutions
• Build meaningful client partnerships and expand business understanding
• Mentor and develop junior consultants
• Navigate complex and ambiguous situations with confidence and resourcefulness
• Proactively support teams and clients to ensure high-quality deliverables
• Continuously enhance technical skills and personal leadership brand

Join us to leverage your Dynamics 365 expertise and client-facing consulting experience to drive impactful solutions in a collaborative, growth-oriented environment.

Learn more about how we work:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

The salary range for this position is: $77,000 - $202,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: