Automotive Dealership Parts Counter Person - Experienced

Precision Toyota of Tucson has served our community for over 60 years. Owned and operated by the same local family since 1954, we take great pride in being a vital part of our beautiful city.

About This Opportunity

Full Time Position - Compensation: $48,000 annual base salary plus individual performance commission

Precision Toyota of Tucson offers a professional work environment and a supportive team culture focused on excellence, with opportunities for advancement and a long-term career. We seek energetic and coachable candidates ready to deliver exceptional service. We provide professional development, ongoing training, and growth opportunities.

Position Overview

Our Experienced Automotive Dealership Parts Counter Person is a customer service role responsible for providing expert assistance to retail, wholesale, and internal customers while maintaining department excellence and driving sales performance.

Key Responsibilities

Customer Service Excellence

Promptly answer telephone calls, online and electronic communications, and provide in-person assistance to retail, wholesale, and internal customers in a professional, friendly, and courteous manner

Provide an exceptional customer experience to drive loyalty and satisfaction

Make every effort to satisfy each guest's inquiry

Parts Expertise & Sales

Possess a deep understanding of various automotive parts, their functions, and compatibility with different vehicle makes and models

Quickly and accurately identify parts based on customer descriptions and vehicle information

Actively promote sales of automotive parts, accessories, and related products to meet customer needs and increase sales revenue

Achieve Parts Sales Goals

Order Processing & Accuracy

Accurately price parts and accessories using the proper pricing source

Process customer orders correctly, including selecting the correct parts, pricing them, and preparing invoices or receipts

Transfer information to proper documents and computer systems

Keep track of orders and communicate delivery times to customers

Ensure all transactions are recorded correctly in the computer system

Department Maintenance

Maintain the parts department and counter area in a clean and orderly manner

Create and maintain merchandising displays to promote product sales

Follow safety protocols and guidelines

Continuous Improvement

Stay up-to-date with the latest certifications, automotive technologies and industry trends

Comply with company policies and industry regulations

Achieve Customer Satisfaction Goals

Required Qualifications

Strong background in automotive parts and systems, including knowledge of engines, brakes, suspension, transmission, and other key components

Excellent interpersonal and communication skills for interacting with diverse customers and team members

Proficiency in using computer systems and DMS software for order processing and inventory management

Sales-oriented mindset with proven ability to drive results

Strong organizational skills

Physical Requirements

Physical ability to lift heavy parts and stand for extended periods

Repetitive bending, reaching, and handling of parts

WE OFFER:

401(k) with company match

Medical insurance, including Flexible Spending Accounts and Dependent Care Flexible Spending Accounts

Dental Insurance

Vision insurance

Short-term and long-term disability insurance

Life insurance

Recognized as one of the nation’s best Toyota dealerships, we've earned the coveted “President’s Award” several consecutive years in a row and twice earned membership in Toyota’s exclusive “Board of Governors”, a select group of the Top 5% of Toyota dealers in the nation. What’s more, we’re one of only a handful of dealerships nationwide to have received all seven possible “Toyota Recognition Awards”.

Ready to join our award-winning team? Apply today

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.