Outreach Specialist (Good Neighbor Alliance, Sierra Vista)

Catholic Community Services of Southern Arizona, Inc . (CCS) is thriving! For over 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at:

OVERVIEW

Working as part of the Projects for Assistance in Transition from Homelessness program (PATH), this role involves facilitating check-ins and connecting new referrals to case managers for program enrollment and follow-up. Key responsibilities include maintaining participant documentation and service scheduling, managing caseloads, assisting with complex cases, and tracking biopsychosocial data and service plans for program participants. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

• Facilitates program participant check-ins
• Connects with program referrals; coordinates communication between participants and Case Managers for program enrollment and follow-up
• Completes all participant related documentation as required; enters data into the homeless management information system (HMIS)
• Carries a participant case load and/or works in conjunction with staff on complex cases as necessary
• Responsible for assisting with tracking of robust and complete biopsychosocial, Individualized Service Plans, and notes for Case Managers
• Creates and publishes daily participant bathing facility schedule; ensures sanitation of bathing facilities
• May drive agency or personal vehicle on company business

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

• High School Diploma or GED
• Proven skills utilizing Microsoft Office Suite
• Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone
• Ability to obtain First Aid and CPR certification

REGULATORY

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)
• TB skin test (employer paid)

DESIRED QUALIFICATIONS

• Associate's Degree in related field
• Additional years of directly-related experience
• Bilingual in English and Spanish, verbal and written
• Knowledge of Public Housing Authority and housing subsidies (to include Section 8, Shelter Plus Care, and Veterans Affairs Supportive Housing [VASH])

PHYSICAL AND MENTAL REQUIREMENTS

• Position requires extended periods of sitting and standing
• Position requires regular bending and reaching, including transfer of guests
• Must be able to lift, carry, and push 20 pounds on a regular basis
• Must be able to lift and carry up to 50 pounds on an occasional basis
• Comfortable in handling competing priorities in an occasionally high-stress environment

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.