Installation Coordinator

Job Title: Installation Coordinator

Job Description

The Installation Coordinator acts as a vital communication bridge between the customer care team and the local market, ensuring seamless operations. This role involves maximizing installation capacity by efficiently managing and assigning project dates. The scheduler will handle service calls, provide accurate updates, and reschedule projects based on availability. Working closely with installation and sales managers, they will adjust schedules to accommodate delays, such as supply shortages, ensuring customer satisfaction by providing timely updates and coordinating with both internal and external resources.

Responsibilities

• Serve as the primary communication link between customer care and the local market.
• Manage and assign installation project dates to maximize capacity.
• Handle service calls from customer care and customers directly.
• Provide accurate updates and reschedule projects based on resource availability.
• Collaborate with installation and sales managers to adjust schedules efficiently.
• Communicate with customers regarding project timelines and updates.
• Coordinate with local government entities for necessary permits.
• Build and maintain a project schedule four weeks in advance, filling vacancies as needed.
• Understand the capabilities of construction crews to assign appropriate projects.
• Schedule approximately 175-236 jobs monthly, ensuring smooth operations.

Essential Skills

• 1+ years of experience in scheduling installations, preferably in construction or home services.
• Strong customer service skills and experience with inbound/outbound calls.
• Proficiency in ERP systems and CRM platforms, with Salesforce experience preferred.
• Ability to manage schedules, coordinate projects, and handle high call volumes.

Additional Skills & Qualifications

• High School Diploma required.
• Experience with companies in the service construction industry, such as windows, siding, and garage doors.
• Quick learning ability with a proactive approach to problem-solving.
• Effective note-taking and questioning skills for rapid adaptation.

Why Work Here?

Join a dynamic team where your scheduling expertise will directly contribute to operational excellence. With potential for contract-to-hire based on need, this position offers an opportunity to grow within the industry. Embrace a culture that values quick learning, adaptability, and effective communication, in a supportive and casual work environment.

Work Environment

The work environment is casual, with a dress code that includes jeans without holes and closed-toed shoes. The role operates Monday through Friday from 7am to 3:30pm, offering a structured schedule with limited opportunities for overtime. Training is thorough, lasting up to two weeks, and fosters a culture of direct communication and rapid adaptation.

This is a Contract position based out of Phoenix, AZ 85034.

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Phoenix,AZ 85034.

This position is anticipated to close on Jun 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.