Behavioral Health Technician (BHT) - Outpatient

Job Description

Job Description

Join MIND 24-7: Transforming Mental Health Care, 24/7

At MIND 24-7, we are fundamentally changing the landscape of mental health care by creating a "front door" that is always open, always welcoming, and always ready to help. Our mission is to provide accessible, compassionate care for everyone—no matter the time of day or the challenges they face. Through our Express Care, Crisis Care, and Outpatient Progressions programs, we meet people where they are, delivering immediate and inclusive support that lifts up individuals and families. We believe that every team member, whether providing direct care or supporting behind the scenes, is essential to making this mission real every single day.

Outpatient Behavioral Health Technician - BHT

📍 Location: Mesa AZ | 📆 Schedule: Monday-Thursday, 2:00PM-8:00PM
💰 Competitive Pay

MIND 24-7 is transforming the way behavioral health care is delivered by expanding access to compassionate, structured outpatient services for youth and adults. Through our Progressions program, we provide therapeutic support in a safe, welcoming environment designed to help patients build stability, strengthen coping skills, and continue progressing in their mental health journey.

As an Outpatient Behavioral Health Technician at MIND 24-7, you will play a key role in supporting patients participating in our Intensive Outpatient Program (IOP) and other outpatient services. You will help maintain a therapeutic group environment, monitor patient engagement and emotional regulation, and work closely with therapists and the Progressions care team to support patient safety, stabilization, and a positive treatment experience.

Why Choose MIND 24-7?

✅ Collaborative outpatient behavioral health environment
✅ Opportunities for advancement in a rapidly growing company
✅ Competitive pay and meaningful work
✅ Make a direct impact in the lives of patients participating in outpatient treatment
✅ Be part of a behavioral health revolution in Mesa, AZ

Your Role & Impact

• Monitor and support patient participation, engagement, and emotional regulation during IOP groups and outpatient programming

• Help maintain a safe, structured, and therapeutic environment for patients and staff

• Assist therapists and clinical team members with patient flow, transitions, and daily program support

• Use trauma-informed communication and therapeutic de-escalation techniques when patients become distressed or dysregulated

• Observe patient behaviors and communicate concerns, changes, or safety issues promptly to licensed clinical staff

• Support intake and discharge processes, including welcoming patients, assisting with paperwork, and reinforcing next steps

• Document patient interactions, observations, attendance, and relevant information in the electronic health record and/or program workflows

• Support clinic operations through room readiness, supply organization, scheduling support, and general coordination

• Answer phones, assist with patient and visitor questions, and help create a welcoming outpatient experience

• Participate in required supervision, meetings, and ongoing training

• Perform other duties as assigned to support the Progressions program and care team

What We're Looking For

✔️ High School Diploma or GED required
✔️ 1–3 years of experience in behavioral health, healthcare, or human services preferred
✔️ Experience in outpatient behavioral health, IOP, or group programming preferred
✔️ Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
✔️ CPR certification or ability to obtain upon hire
✔️ Strong communication, time management, and organizational skills
✔️ Ability to remain calm, compassionate, and professional in emotionally sensitive situations
✔️ Basic computer skills and comfort with documentation systems
✔️ Understanding of trauma-informed care, patient support, and therapeutic communication

Join a team that's making a meaningful impact on mental health care in Mesa—through structured outpatient support, compassionate patient care, and a collaborative clinic environment.

To support you in this essential work, we offer a benefits package grounded in empathy, including medical, dental, vision, life, and disability insurance. We provide a 401(k) plan with company contributions and accrued paid time off to ensure you have the space to rest and recharge. As an equal opportunity employer, we believe that diversity makes us stronger and we are committed to creating a culture where you can be your authentic self and truly belong. If you are ready to take ownership of your impact and help us do great things, we invite you to apply today