Quality Assurance Technician
Roles & Responsibilities
- Document complaint samples received in the Field Assurance Lab for evaluation.
- Manage shipping, and receiving of sample return kits.
- Track shipping inventory and order supplies through approved vendors.
- Oversee image/video review requests and maintain tracking records.
- Follow up on pending image/video review requests.
- Maintain compliance with good documentation (GDP) and laboratory practices (GLP).
- Ensure a clean and organized work environment.
- Maintain professional relationships with internal and external customers.
- Support process improvements and regulatory compliance.
- Escalate issues to the Supervisor/Manager as needed.
Experience Required
- Prior experience in a warehouse, laboratory, or medical industry (GMP) preferred.
- Experience handling biosafety procedures and working in a cleanroom environment is advantageous.
- Experience with FedEx shipping systems and logistics is a plus.
Skills & Certifications
- Good written and verbal communication skills.
- Detail-oriented with strong documentation skills.
- Ability to work independently and in cross-functional teams.
- Basic problem-solving and troubleshooting skills.
- Proficiency in MS Office applications.
Eligibilities & qualifications
- High school diploma, GED, or equivalent (Associate degree preferred).
- Proof of Hepatitis B vaccination or willingness to comply.
- Associate degree or equivalent experience.
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