Maintenance Tech Floor Equipment

Job Description

Job Description

The Field Service Technician is responsible for maintaining equipment repairs, either at the Service Repair Center or onsite at the customer's location. A Field Service Technician is responsible for troubleshooting and repairing equipment upon the customer's request. In addition, this position schedules and completes service calls to ensure proper and timely repairs are completed, coordinates with dispatch daily, maintains accurate paperwork on all repairs performed, as well as performs planned and unplanned scheduled maintenance calls.

Responsibilities Include:

• Must have working knowledge of troubleshooting, diagnosing and repairing floor care equipment, auto scrubbers, vacuums, and electrical systems
• Pick-up and deliver equipment and performs repairs on site
• Provides customer training on the use and maintenance of service equipment
• Follows all applicable safety guidelines, government regulations, company’s safety manuals and/or stated safety policies
• Follows up on all customer requests and questions to ensure appropriate response is made and the customer is satisfied
• Maintains a service van and its inventory
• Process paperwork upon completion of each repair performed
• Maintains a professional appearance and attitude
• Treats all internal and external customers with respect and courtesy
• Perform other related duties as assigned.

Company Description

We serve and delight customers with solutions for JanSan, Foodservice, and Industrial Packaging, delivering the right SUPPLIES + SUPPORT to ensure their businesses are more successful every day.

Here at Individual Food Service a BradyPLUS Company we are on a mission to be the best employer we can be. We empower our employees to reach their fullest potential in an environment of collaboration and inclusion. We are seeking diverse and driven individuals who are passionate about bringing solutions to our clients and our communities. We are dedicated to excellence and a relentless pursuit of service to our customers from coast to coast.

We have 6000 team members across a national platform of companies and trusted heritage brands.

Company Description

We serve and delight customers with solutions for JanSan, Foodservice, and Industrial Packaging, delivering the right SUPPLIES + SUPPORT to ensure their businesses are more successful every day.\r\n\r\nHere at Individual Food Service a BradyPLUS Company we are on a mission to be the best employer we can be. We empower our employees to reach their fullest potential in an environment of collaboration and inclusion. We are seeking diverse and driven individuals who are passionate about bringing solutions to our clients and our communities. We are dedicated to excellence and a relentless pursuit of service to our customers from coast to coast.\r\n\r\nWe have 6000 team members across a national platform of companies and trusted heritage brands.