Clinical Support Supervisor (RN)

North Country Healthcare
Flagstaff, AZ
Clinical Support Supervisor (RN)

This position is located at our Flagstaff University and Pediatric Clinics

North Country HealthCare is a non-profit health organization comprised of 15 clinics throughout 12 communities in Northern Arizona. Our focus is to create healthier communities and ensure that not one person is without access to Primary Care.

Flagstaff is a Mecca for outdoor enthusiasts. The opportunities are endless from mountain biking, hiking, camping, climbing, backpacking to snow shoeing, cross country skiing, and down hill skiing. The famous Route 66 goes directly through Flagstaff and boasts an eclectic variation of restaurants, shops, outdoor markets, and concerts. Flagstaff is also within 75 miles of the South Rim of the Grand Canyon and within driving distance to many Native American ruins. The possibilities are endless and the "no night/no weekend schedule" will afford you the luxury of enjoying them all.

Brief Overview of Position:

Under direction from the Regional RN Clinical Manager and in coordination with local operations and clinical leadership, helps provide leadership, education, training and assistance for back office staff. Provides oversite, evaluation, and constructive feedback to ensure consistent standards of care and quality improvement goals are met within assigned clinic setting.

What you will be doing in this position:

Per RN/LPN scope of practice will supervise and provide education, training and leadership for other RNs, LPNs, MAs and other non-licensed staff as directed.

Using the written Nursing Protocol set forth by North Country Health Care (NCHC) will be responsible to help ensure timely refill of medications for their assigned location and clinicians.

Participates in the training and implementation of new policies for in-office procedures, medications (including immunizations) and documentation updates/changes. Assures other back office staff are entering documentation correctly using NCHC and state guidelines.

Assists clinic leadership in developing work schedules and staffing coverage for assigned clinic using guidelines provided for assigned clinic and NCHC policies.

Oversees back office staff to clean exam and treatment rooms between patients and at close of business day as assists as needed.

Assures all POC (point of care), vaccine refrigerator, data loggers and other equipment logs are accurate and functioning correctly.

Maintains the supply of stock items in exam and treatment rooms and documents usage so supplies may be replenished proactively.

As needed, due to capacity issues, will assist clinic health care providers in providing direct patient care; rooming patients, obtaining vital signs, gathering patient history, reviewing patients medications (if any), and reason for seeking care.

Ensures clinical back office staff are appropriately performing and correctly entering documentation using NCHC, state/federal, and other required regulatory guidelines for all patient care information.

Prepares and assures accuracy of needed reports and/or logs for vaccine, in-house stock equipment/medication and emergency medication pack inventory.

Under the direction of a licensed provider may perform other duties as required: venipuncture, electrocardiograms, wound care, dressing changes, foot exams, removing sutures and staples, ear lavage as needed. This duty is performed about 5% of the time.

May assist provider with patient education related to ongoing health care needs: results of labs and radiology reports, diet and exercise, lab results, medication education, education within specific areas of patients health care, e.g. diabetic education.

What is required for this position:

4 Year College Degree with a minimum of 2 years experience in related field
Unrestricted AZ License for RN
Current CPR/BLS or able to procure

Benefits:

Health Insurance starts on day one, as little as $5 per paycheck
Dental, Vision, 401K Matching, Employee Assistance Program
Up to 7 weeks of combined Paid Time Off including sick pay, and federal & floating holidays within the first year, Accrual starts on Day 1
Loan Repayment and Tuition Reimbursement Programs
Career growth and Professional Development
No nights or weekends

North Country HealthCare follows CDC guidelines and federal mandates and requires vaccination against COVID-19 of all its employees. Medical and religious exemptions to this policy are requested and reviewed on an individual basis.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
Employment Type: Full-Time
Salary: $ 13.00 Per Hour
Posted 2025-08-14

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