Manager, Telematics

Job Description

Job Description

Primary Objectives of Position

The role will oversee, review, and organize key departmental data pertaining to telematics performance. This will also involve the management and evaluation of supplier/device performance against key metrics and ensure contractual obligations are met.

The role is tasked with research and development of new and existing technology to support our chassis products and services as well as accountability for our Telematics program nationwide including GPS. Procuring and measuring the performance of our GPS network from a technical and strategic approach across multiple vendors to ensure excellent service for our internal and external customers. This program includes support and monitoring of GPS units, load sensors, and other tech offerings that FlexiVan decides to employ on our leased assets. This position reports to the Director, Technical Operations within the Engineering section of the Tech Services Department

Major Duties & Responsibilities

Device procurement program

• Develop and maintain a program to identify new technologies, evaluate, and negotiate directly with providers.
• Lead device testing program to validate effectiveness and provide purchase recommendations to senior leadership.
• Develop, support, and maintain device integration and installation program.
• Make procurement decisions with management approval and review and approve invoices for both device purchase and monthly service.
• Reporting of telematic device performance
• Lead periodic business review calls and meetings to monitor product reliability and enhancements.
• Coordinate weekly reviews of key device performance and report findings with relevant stakeholders and address any concerns or issues raised, business needs and updates, etc.
• Provide instructions for field personnel as to proper installation, removal, & reporting of device status.
• Liaise with IT to address technical concerns with various tools and support systems and provide the required data and system needs for both internal and external parties.
• Operate and track the device recycling program.

Managerial

• Leads a team of 3 direct reports by providing daily guidance, oversight, and performing periodic performance reviews.
• Other Duties as assigned

Job Specifications

Minimum Education / Qualifications

• Bachelor’s Degree in related field of study

Minimum Years of Relevant Experience

• 5+ years of working experience in management
• In-depth knowledge of telematic devices

Mandatory Technical Skills

• Office 365 suite – Excel, Word, PowerPoint, Outlook, Access, SharePoint
• Microsoft Excel – ability to create worksheets, charts/graphs, data tables, pivot tables
• PowerPoint – ability to create PowerPoint slides, insert graphics/images/shapes, animate slides
  

Other Preferred Skills:

• Prior working experience telematics and reporting
• Prior experience working in logistics, transportation, or supply chain
• Working understanding of finance, costing, and valuation.

Attributes

• Leadership in developing infrastructure and direction for the department.
• Expected to provide support other functional areas including Fleet Operations, Maintenance & Repair, Business Intelligence, IT, Finance, and Commercial
• Be self-driven, takes initiative, and collaborates as a team player
• Highly organized and detail oriented
• Excellent problem solving, and analytical skills
• Rapidly adapt and respond to changes in environment and priorities
• Ability to elicit cooperation from senior management and other departments
• Excellent multi-tasking and time-management skills, with the ability to prioritize tasks
  

Travel Requirements

Minimal to moderate travel required depending on ever evolving business needs.