Senior Renewals Specialist
Requisition Number: 100988
Senior Renewals Specialist
The Senior Renewal Specialist is responsible for reconciling client renewal contract data, preparing proactive renewal quotes, and processing subsequent sales orders with added responsibilities detailed below.
Location: This is a hybrid/in-office role in Chandler, AZ
Insight at a Glance
- 14,000+ engaged teammates globally
- #20 on Fortune's World's Best Workplaces™ list
- $9.2 billion in revenue
- Received 35+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
As a Senior Renewals Specialist, you will be responsible for managing a book of business, including selling and expanding maintenance renewals by conducting research, verifying maintenance renewal data, gathering pricing information, and generating renewal quotations, including additional revenue opportunities before expiration. We will count on you to coordinate with sales to proactively pursue maintenance renewals, develop new client leads, and grow revenue by expanding Insight's footprint within existing client environments. Along the way, you will get to:
- Act as point of contact to provide Insight sales teams and client representation with
- technical expertise, including answering questions related to the partner's products &
- services, reviewing client contracts, confirming warranty coverage, and assessing the
- overall client environment to help drive business solutions sales. Examples include
- products and services, software and licensing, LifeCycle selling and OneCall offerings.
- Coordinate meetings between sales management, inside and field sales teams, as well as
- drive their attendance to local manufacturer-sponsored events
- Work with sales to align multi-vendor renewals to streamline the renewal process
- Act as a subject matter expert responsible for training internal renewal specialists
- Work collaboratively with internal and external clients
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we're looking for
- Two-year college degree and/or 3-5 years equivalent relevant business experience; and/or equivalent combination of education and experience acceptable
- Relevant experience with customer account services, vendor, and client relationships, including maintenance support and/or contract renewals preferred
- Relevant experience in technology industry preferred
- Must demonstrate the ability to work collaboratively with internal and externalstakeholders including sales, vendor partners and clients
- Must demonstrate the ability to utilize time management, problem solving, and organizational skills to prioritize workloads
What you can expect We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
- Access to 11 thriving and diverse Teammate Resource Groups
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || Sales/Business Development || None || US - Chandler,AZ ||
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