Service Advisor
RideNow Powersports Surprise Service Advisor
RideNow Powersports Surprise is seeking outgoing individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Advisor with a knack for selling service, this opportunity may be perfect for you!
Responsibilities:
- Schedule appointments for repair, maintenance, recall work
- Greet customers, inspect their powersports vehicles, and answer questions
- Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
- Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
- Advise customers on necessary/suggested services and cost
- Offer additional services and products, including special promotions
- Review Repair Orders in progress to ensure quality and timeliness
- Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
- Communicate any changes in timeline, repairs, or cost to the customer
- Upon completion of work, review the work order with the customer
- Maintain current technical qualifications by completing all training programs assigned by the Service Manager
- Other duties as assigned
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