Lobby Concierge

Marriott International
Marana, AZ
POSITION SUMMARY

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS


Education: High school diploma or G.E.D. equivalent.


Related Work Experience: No related work experience.


Supervisory Experience: No supervisory experience.


License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.


Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Posted 2026-01-20

Recommended Jobs

PM Line Cook

Embassy Suites Phoenix Downtown North
Phoenix, AZ

Cook As a PM Line Cook, you will prepare high-quality meals in accordance with standardized recipes and presentation guidelines. You’ll work closely with the culinary team to ensure timely, safe, an…

View Details
Posted 2025-09-18

General Manager| Candlewood Suites Mesa, AZ

Hotel Equities
Mesa, AZ

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager  for the 108-room Candlewood Suites in Mesa , …

View Details
Posted 2026-01-23

Asphalt Paving Machinery Operator (Leeboy Pavers)

APS Chipsealing & Paving
Tucson, AZ

Asphalt paving company in Tucson AZ. In need of a Paver Operator / Grading Operator: Need someone that can run a crew or bring a few man of their own. Must be able to run/operate a Leeboy pa…

View Details
Posted 2025-08-12

Sales Representative - Facility Services

Cintas Corporation
Tucson, AZ

Requisition Number: 214509  Job Description Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division. Responsibilities…

View Details
Posted 2025-12-04

Senior Caregiver

GreatAuPair LLC
Sun City, AZ

Hello, I'm writing on the behalf of my Grandmother, Juanita. We are looking for someone that could be able to watch over my grandma on weekends and some weeknights. She doesn't need a lot of assistanc…

View Details
Posted 2025-11-12

Principal Portfolio Manager

Stryker
Tempe, AZ

As Principal Portfolio Manager, you’ll take the lead in shaping a critical portfolio for Stryker’s Sustainability Solutions business and accelerate growth in a dynamic, mission‑focused environment. …

View Details
Posted 2026-01-30

Travel X-Ray Tech Job - $7,367 per Month (2 Years Experience Needed)

Kins
Glendale, AZ

We are seeking a dedicated Travel X-Ray Tech in Glendale, AZ, to perform diagnostic imaging procedures in various healthcare settings. Operate and maintain X-ray equipment to produce high-quality i…

View Details
Posted 2026-01-18

Mgr Accounting

Insight Enterprises, Inc.
Chandler, AZ

Requisition Number: 103440  Accounting Manager Location: This is a hybrid work opportunity in our Chandler, AZ office Insight at a Glance ~14,000+ engaged teammates globally ~#20 on …

View Details
Posted 2026-01-23

Certified Nurse Assistant (CNA)

Aspen Medical
Glendale, AZ

JOB AD: Certified Nursing Assistant Aspen Medical has an exciting opportunity for CNAs to partner with us in providing quality medical care to patients within a transitional Corrections setting. C…

View Details
Posted 2026-01-15

Histotechnician (Histology Technician, HT)

Ansible Government Solutions
Phoenix, AZ

Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Histology Technicians to support the Phoenix VA Health Care System located at 650 E Indian School Rd, Phoenix, AZ 85012…

View Details
Posted 2025-10-22