Outside Sales Professional (Paid Training & Licensing!)
Job Description
Job Description
Description:
The Job:
Outside Sales Representative – Residential Services
Location: Tempe, AZ
Pay: $50,000 – $115,000/year (base salary + uncapped commission — the better you are, the more you earn)
Schedule: Monday through Friday, full-time (no nights, no weekends unless you want to make more)
Perks: Company car, benefits, PTO, and full support from a team that’s got your back
Purpose
Drive sales growth by generating and closing new leads, upselling existing customers, and building strong relationships within a designated territory. Deliver customized solutions through home and property inspections and ensure customer satisfaction by providing full-service pest control proposals and maintaining high standards of professionalism and safety.
Key Contributions
- Develop and execute a territory sales plan to generate and close new business.
- Conduct complete property inspections to assess customer needs and identify appropriate services.
- Prepare, present, and close service proposals for residential and commercial customers.
- Fully own the end-to-end sales cycle, ensuring tight coordination with operations to schedule, launch, and execute all sold services, while driving timely payment and supporting collections efforts.
- Grow revenue by upselling additional services to existing customers.
- Prospect, follow up on leads, and build relationships within the assigned territory and community.
- Clearly communicate service value and recommend full-service solutions to customers.
- Maintain accurate sales documentation and records.
- Maintain assigned sales vehicle, equipment, and tools in safe, clean, working condition.
- Participate in required sales meetings, training, and ongoing development.
- Operate safely and in compliance with driving laws, PPE requirements, and company policies.
- Support other business initiatives as assigned.
Success Metrics
- Meet monthly and quarterly new business and upsell sales targets.
- Maintain =98% accuracy in proposals, contracts, and sales documentation.
- Respond to =95% of new leads within same day or 24-hour service-level agreements.
- Meet weekly activity targets (e.g., proposals submitted, follow-ups completed).
- Respond to =95% of customer issues or escalations within 24 hours with zero repeat escalations.
Growth Impact
- Accelerates revenue capture by reducing the cost of open territories and call center gaps.
- Protects compliance through accurate background checks and adherence to hiring standards.
- Drives scalability by building repeatable, efficient recruiting processes for high-volume frontline roles.
- Strengthens culture and retention by ensuring hiring quality and responsiveness that reinforce trust in CERTUS leadership and systems
Capabilities & Strengths
- Collaboration and communication: Effectively partner with customers, team members, and managers to meet client expectations and resolve issues.
- Problem-solving and judgment: Employ sound sales strategies, troubleshoot customer needs, and make decisions to close sales and maintain customer satisfaction.
- Leadership behaviors and cultural alignment: Demonstrate reliability, safety awareness, and responsiveness in all sales activities.
Required Qualifications
- High School diploma or equivalent with 5 years of proven driving experience.
- Successful completion of 30-day initial training (classroom and field) and earning minimum required monthly sales KPIs.
- Ability to pass a seven-year criminal background check, substance abuse testing, and three-year motor vehicle report.
Preferred Qualifications
- Prior sales expereince.
- Experience working in multi-state, high-growth, or field-based environments.
- Advanced certifications or specialized knowledge in sales or pest control.
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