Account Executive

Growth Account Executive

PhotoShelter is a leading digital asset management and creative collaboration platform designed to help brands, creative teams, and photographers organize, distribute, and monetize their visual content. Our platform is trusted by organizations to power their visual storytelling and ensure their assets are secure, accessible, and ready for use across various channels. We're a cloud technology pioneer in the creative industry and we're constantly releasing innovative solutions to serve 2,000 of the world's most exciting brands.

As a Growth Account Executive at PhotoShelter, you will play a key role in driving retention and revenue growth within your assigned portfolio of current customers by identifying and closing upsell and cross-sell opportunities. This role is focused on proactively engaging with clients to understand their evolving needs, positioning additional PhotoShelter products and services that align with their goals, and expanding the business relationship.

Key Responsibilities

• Revenue Retention and Growth: Drive overall revenue initiatives by managing renewals and identifying upsell and cross-sell opportunities within the existing client base. Proactively strengthen client relationships to maximize retention while expanding their usage of PhotoShelter's platform and tools.
• Client Engagement: Conduct regular outreach to clients to understand their business objectives and align them with PhotoShelter's solutions. Regularly showcase new features and functionalities that could further benefit their workflow.
• Strategic Account Planning: In partnership with the Customer Success Team, develop account growth strategies tailored to each client's industry and needs, collaborating with sales and marketing to create targeted campaigns aimed at expanding product adoption.
• Sales Pipeline Management: Build and manage a pipeline of upsell and cross-sell opportunities. Track, forecast, and report on account growth performance and meet or exceed revenue targets.
• Product Expertise: Become an expert in PhotoShelter's product suite to effectively pitch additional products and features that align with client goals. Provide demos and presentations to highlight value.
• Negotiation & Closing: Lead contract discussions for growth & renewals which includes the full ownership of the commercial relationship.
• Performance Analytics: Regularly review and analyze client platform usage to identify underutilized areas where additional PhotoShelter services could add value, providing clients with data-driven recommendations for expansion (e.g. additional users and storage).
• Cross-Functional Collaboration: Work with the product and marketing teams to ensure clients are aware of relevant updates and offerings, and provide feedback to drive future development aligned with client needs.
• Client Success: Ensure the client's long-term success by making sure the PhotoShelter platform continues to provide value through expanded use, while coordinating with the customer success team to ensure overall satisfaction.