Chief Strategy Officer (Scottsdale)
Client Summary:
- Operates an online platform for prescription medication fulfillment.
- Uses technology to make accessing medications simple and cost-effective.
- Licensed to serve customers nationwide.
- Of fers direct-to-door delivery for convenience.
- Meets recognized industry accreditation standards.
- Strategic Growth & Market Development
- Identify and size high-value growth opportunities in existing and adjacent markets (e.g., employer programs, veterinary services, specialty pharmacy).
- Develop the corporate roadmap, aligning opportunities with operational capabilities.
- Advise the COO and leadership on necessary technology, system architectures, and process capabilities.
- M&A & Partnerships
- Build and execute an M&A roadmap targeting compounding pharmacies, niche fulfillment providers, and strategic partnerships.
- Lead due diligence and integration planning for acquisitions.
- Operational Alignment & Process Improvement
- Standardize KPIs, SLAs, and processes across three fulfillment facilities.
- Implement structured frameworks (e.g., plan-do-check-act) to ensure process adherence.
- Partner with operations and technology teams to improve API uptime, reduce inventory, and optimize fulfillment performance.
- Leadership & Collaboration
- Serve as a thought partner to the CEO on long-term positioning and competitive advantage.
- Collaborate with the CFO, VP of Operations, and Chief Pharmacy Officer to connect strategic priorities to execution plans.
Required Experience and Qualifications:
- 10+ years in corporate strategy, corporate development, private equity, or a comparable operating role.
- Experience in market analysis, business planning, and execution of strategic initiatives.
- Proven ability to integrate technology, process, and operations to scale an organization.
- Strong financial modeling skills and M&A exposure.
- Track record of creating and implementing KPIs and SLAs.
- Background in digital health, healthcare services, or pharmacy (retail, specialty, compounding).
- Experience with multi-site operations and fulfillment logistics.
- Understanding of software implementation and architecture planning.
- Medical PPO or HDHP with HSA card, Dental, Vision, STD, company paid employee life insurance, Voluntary Life Insurance, 401(k)
- Paid PTO 3 weeks (120 hours per year)
- Paid Sick 3 days (24 hours per year)
- Paid Holiday 6 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day).
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