Concierge/Bookkeeping Coordinator

Concierge/Bookkeeping Coordinator - Seven Canyons (Sedona, AZ).

• Department: Villa Services.
• Reports To: Villas Operations Manager.
• Status: Full-Time / Lunch Provided / Seasonal Bonus Plan.

Position Summary:
The Concierge / Bookkeeping Coordinator provides a blend of frontline owner/guest service and back-office financial support. This role ensures a welcoming, service-focused experience at The Villas at Seven Canyons while maintaining accurate invoice processing, vendor communication, and administrative organization.

Key Responsibilities:

Owner & Guest Services:

• Greet owners and guests with professionalism and hospitality.
• Assist with recommendations, reservations, and special requests.
• Coordinate daily check-ins/outs and communicate villa readiness with Housekeeping and Engineering.
• Maintain an organized front desk, daily reports, and clear communication with all departments.

Administrative & Bookkeeping Support:

• Process and code vendor invoices accurately in Edenred.
• Track pending payments, vendor statements, and reconcile monthly charges.
• Maintain vendor files, COIs, and contract documentation.
• Prepare check requests, follow up on payment status, and support communication with HOAMCO AP/AR.
• Assist with expense tracking, reporting, and basic month-end tasks.

Communication & Collaboration:

• Work closely with Housekeeping, Engineering, Gatehouse, and Club teams to ensure smooth operations.
• Communicate updates clearly through email, Microsoft Teams, and daily logs.
• Provide timely responses to owners, vendors, and internal partners.

Qualifications:

• 2-3 years hospitality experience a plus, concierge, administrative, or general A/P A/R bookkeeping experience preferred.
• Strong communication and multitasking skills.
• High attention to detail and accuracy with numbers.
• Proficiency in Microsoft Office, Teams, and basic accounting software.
• Ability to maintain professionalism in a fast-paced environment.

Behavioral Expectations:

• Always Uphold Villas and HOAMCO service standards.
• Maintain confidentiality of financial and owner information.
• Follow SOPs for safety, communication, and concierge-desk operations.
• Maintain a polished, professional appearance and demeanor.

Since 1991, HOAMCO (Homeowners Association Management Company) has successfully handled every aspect of community association management. We manage over 550 communities in six states and are continuing to grow.