Patient Care Coordinator
Job Description
Job Description
Job Posting: Patient Care Coordinator
Location: Scottsdale, AZ
Company: The Insomnia and Sleep Institute of Arizona
Employment Type: Full-Time
Schedule: Monday to Friday, 8:00 AM – 5:00 PM
About the Role
We are seeking a compassionate and detail-oriented Patient Care Coordinator to join our team. This role is essential in ensuring a smooth and positive experience for our patients, from initial contact through follow-up care. You’ll be the first point of contact for patients and play a key role in managing appointments, records, and communications.
Key Responsibilities
- Handle high-volume phone calls with professionalism and empathy
- Collect and verify patient demographic and insurance details
- Schedule and reschedule appointments accurately
- Maintain patient records in the Electronic Health Record (EHR) system
- Support front desk operations and ensure a welcoming environment
- Collaborate with clinical and administrative staff
Qualifications
Required:
- Experience in a healthcare or medical office setting
- Proficiency in EHR systems and medical record management
- Strong computer skills (Microsoft Office)
- Familiarity with multi-line phone systems
- Excellent organizational and clerical skills
- High school diploma or equivalent
Preferred:
- Experience in sleep medicine or specialty care
- Bilingual (English/Spanish)
- Certification in medical office administration
Compensation & Benefits
- Hourly Rate: $23–$25 (pending HR approval)
- Benefits Include:
- Health Insurance
- Paid Time Off
- Other standard benefits
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