Hotel Engineering Supervisor

Job Description

Job Description

Job description:

Responsibilities:

• In the absence of the Director and/or Assistant, the Supervisor will assume the administrative, financial and operating aspects of the hotel for the Engineering department
• Maintain a warm and friendly demeanor at all times
• Must be able to multitask and prioritize departmental functions to meet deadlines
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• Attend all hotel required meetings and trainings
• Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
• Comply with Company Standards and regulations to encourage safe and efficient hotel operations
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
• Must be able to show initiative, including anticipating guest or operational needs
• Perform other duties as requested by management
• Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair
• Ensure that the hotel is in compliance with all local, state and federal laws
• Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards
• Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner
• Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards
• Assist as necessary with special projects and renovations
• Repair and program hotel electronic lock system
• Assist in scheduling preventive maintenance tasks